Guest Relations Associate

6 months ago

Tiruchchirappalli, India Marriott International, Inc Full time

**Job Number** 24100213

**Job Category** Rooms & Guest Services Operations

**Location** Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Relations Associate

    3 weeks ago

    Tiruchchirappalli, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24202843 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Organize, confirm, process, and conduct all guest check-ins/check-outs, room...

  • Guest Relations Associate

    6 months ago

    Tiruchchirappalli, India Marriott International, Inc Full time

    **Job Number** 24062096 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Kitchen Stewarding Associate

    1 month ago

    Tiruchchirappalli, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24189948 **Job Category**Food and Beverage & Culinary **Location**Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our Utility Cleaners play an important role in support of a number of vital hotel...

  • Guest Relation Executive

    6 months ago

    Tiruchchirappalli, India Wingkler Full time

    Good personal skills and fluent english language. Computer handling Female candidtates preferred. Freshers also welcome. **Job Types**: Permanent, Full-time, Fresher **Salary**: ₹10,318.61 - ₹12,000.00 per month **Benefits**: - Food provided Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to...

  • Sales Associate

    6 months ago

    Tiruchchirappalli, India Marriott International, Inc Full time

    **Job Number** 24110047 **Job Category** Sales & Marketing **Location** Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Promote awareness of brand image internally and externally. Use sales techniques...

  • Housekeeping Associate

    22 hours ago

    Tiruchchirappalli, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24213644 **Job Category**Housekeeping & Laundry **Location**Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with supplies...

  • Housekeeping Associate

    6 months ago

    Tiruchchirappalli, India Marriott International, Inc Full time

    **Job Number** 24043627 **Job Category** Housekeeping & Laundry **Location** Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart...

  • House Keeping Associate

    6 months ago

    Tiruchchirappalli, India Marriott International, Inc Full time

    **Job Number** 24100127 **Job Category** Housekeeping & Laundry **Location** Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart...

  • Front Office Associate

    6 months ago

    Tiruchchirappalli, India Marriott International, Inc Full time

    **Job Number** 23211632 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g., problems...

  • Loss Prevention Associate

    6 months ago

    Tiruchchirappalli, India Marriott International, Inc Full time

    **Job Number** 24106134 **Job Category** Loss Prevention & Security **Location** Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Conduct investigations and gather evidence related to theft/fraud or...

  • Loss Prevention Associate

    22 hours ago

    Tiruchchirappalli, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24213647 **Job Category**Loss Prevention & Security **Location**Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Conduct investigations and gather evidence related to theft/fraud or lost items,...

  • Front Office Associate

    6 months ago

    Tiruchchirappalli, India Marriott International, Inc Full time

    **Job Number** 24059259 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcome to our family** As a world-class leader in the travel...

  • Bar Associate

    6 months ago

    Tiruchchirappalli, India Marriott International, Inc Full time

    **Job Number** 24020628 **Job Category** Food and Beverage & Culinary **Location** Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete opening and closing duties including setting up necessary...

  • Food & Beverage Associate

    6 months ago

    Tiruchchirappalli, India Marriott International, Inc Full time

    **Job Number** 24100167 **Job Category** Food and Beverage & Culinary **Location** Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete closing duties, including storing all reusable goods,...

  • Front Office Associate

    6 months ago

    Tiruchchirappalli, India Marriott International, Inc Full time

    **Job Number** 24031021 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcome to our family** As a world-class leader in the travel...

  • Food & Beverage Service Associate

    22 hours ago

    Tiruchchirappalli, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24213636 **Job Category**Food and Beverage & Culinary **Location**Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Complete closing duties, including storing all reusable goods, breaking down goods,...

  • Food & Beverage Associate

    6 months ago

    Tiruchchirappalli, India Marriott International, Inc Full time

    **Job Number** 23211631 **Job Category** Food and Beverage & Culinary **Location** Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete closing duties, including storing all reusable goods,...

  • Stewarding Associate

    6 months ago

    Tiruchchirappalli, India Marriott International, Inc Full time

    **Job Number** 24032605 **Job Category** Food and Beverage & Culinary **Location** Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Operate and maintain cleaning equipment and tools, including the dish...

  • Front Office Executive

    3 months ago

    Tiruchchirappalli, India Park Avenue Hotel Full time

    The Front Office Receptionist is responsible for providing exceptional guest service, managing the front desk operations, and ensuring guest satisfaction during their stay. **Key Responsibilities**: - Greet guests in a friendly and professional manner upon arrival. - Check-in and check-out guests efficiently, ensuring accuracy of all reservations and guest...

  • Front Office Executive

    6 months ago

    Tiruchchirappalli, India Marriott International, Inc Full time

    **Job Number** 24064949 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of...