Oracle ERP Cloud Techno-functional Expert
2 months ago
**Job Overview**
**Key Responsibilities**
As a Technical Support Engineer, you will:
- **Collaborate Across Teams**: Work closely with stakeholders to understand and address challenges, ensuring seamless operations and exceptional user experiences.
- **Develop & Enhance Reporting**: Build and optimize dashboards and reports using OTBI/BIP reporting tools to provide insights and data-driven decisions.
- **Support ERP Implementation Projects**: Use your expertise to support our ERP initiatives, working with core Oracle technologies to streamline and enhance workflows.
- **Salesforce Administration**: Manage Salesforce configurations and resolve user issues, ensuring smooth functionality across teams.
**Qualifications & Skills**
To excel in this role, you’ll bring:
- **Techno-Functional Expertise**: Proficiency in Oracle OTL, Cloud HCM, and Cloud PPM (Project Financials and Project Execution), along with hands-on experience in Oracle Cloud ERP configuration, administration, and implementation.
- **Analytical Strength**: Strong analytical and problem-solving abilities with exceptional attention to detail.
- **Communication & Collaboration**: Outstanding communication skills, with the ability to work effectively across teams and present ideas clearly.
- **Service Request & Troubleshooting Experience**: Proven track record in Oracle service request support and high-priority troubleshooting.
- **Oracle BI Reporting**: Experience developing dashboards and reports using OTBI/BIP reporting tools.
- **Salesforce Proficiency**: Knowledge of Salesforce administration to assist in technical troubleshooting and enhancements.
**Preferred Experience**
- **Oracle Certifications**: Oracle credentials are highly valued.
**Education**:
B.S (Computer Science) or equivalent preferred. Other qualifications with adequate experience may be considered.
**Our employees live and work worldwide from their home office.**
***
**Salary Range**
**20 To 25 Per Year**
**Benefits/Bonus Opportunity**:
- **MBO Bonus - Individual Performance**:
- **MBO Bonus - Division Performance**:
- **Provident Fund**:
- **Home Office/Internet Expenses**:
- **Healthcare Expense Reimbursement**:
- **Laptop**
**Schedule: Overlap with US PST time zone is required.
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