Co-ordinator

5 months ago

Kochi, India Vardhaan group of company Full time

As a Pet Care Coordinator at Vardhaan Group of Companies, you will play a pivotal role in ensuring the seamless delivery of pet care and veterinary services. Your primary responsibility will be to coordinate and facilitate various aspects of pet care operations, acting as a bridge between pet owners, veterinarians, and other specialists. Your passion for animals, exceptional organizational skills, and compassionate nature will be instrumental in providing outstanding support to both our clients and their beloved pets.

**Responsibilities**:
Client Liaison: Serve as the primary point of contact for pet owners, providing exceptional customer service, addressing inquiries, and assisting with appointment scheduling.

Appointment Coordination: Efficiently manage appointment bookings, ensuring a well-organized schedule for veterinarians and specialists while accommodating clients' preferences.

Medical Records Management: Maintain accurate and up-to-date pet medical records, ensuring confidentiality and compliance with privacy regulations.

Pet Care Coordination: Collaborate with veterinarians and other team members to develop and implement personalized care plans for pets based on their individual needs and medical requirements.

Follow-up and Support: Conduct timely follow-ups with pet owners to inquire about their pets' progress, address concerns, and provide guidance as needed.

Education and Guidance: Offer guidance to pet owners on various aspects of pet care, including nutrition, preventive health measures, and behavioral support.

Inventory Management: Assist in managing inventory and supplies related to pet care, ensuring availability of necessary resources for smooth operations.

Administrative Support: Provide general administrative assistance to the team, including data entry, report generation, and documentation.

Team Collaboration: Work closely with veterinarians, technicians, and other staff members to ensure a cohesive and efficient pet care environment.

**Requirements**:
Passion for Animals: Demonstrated love and compassion for animals, with a strong commitment to their welfare and well-being.

Excellent Communication Skills: Clear and effective communication, both verbal and written, with the ability to empathize and connect with pet owners.

Organizational Abilities: Strong organizational and time-management skills to handle multiple tasks and appointments effectively.

Client-Focused Approach: A customer-centric mindset with a dedication to delivering exceptional service and building positive relationships with clients.

Detail-Oriented: Meticulous attention to detail, especially in maintaining accurate records and managing schedules.

Flexibility and Adaptability: Willingness to adapt to changing situations and work collaboratively in a dynamic environment.

Knowledge of Pet Care: Basic understanding of pet care practices, veterinary procedures, and common pet health issues would be an advantage.

Education: A high school diploma or equivalent is required. Additional qualifications or certifications in animal care or veterinary assistance will be considered favorably.

If you have a passion for animals and a desire to make a difference in the lives of pets and their owners, we welcome you to join our team at Vardhaan Group of Companies as a Pet Care Coordinator. Together, let's create a world where pets receive the utmost care, attention, and love they deserve.

**Job Type**: Regular / Permanent

**Salary**: ₹8,168.55 - ₹15,000.57 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Kochi, Kerala (required)

Ability to Relocate:

- Kochi, Kerala: Relocate before starting work (preferred)

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