Service Advisor
2 months ago
Ensure that vehicles deployed are in working condition.
- Track vehicles under accident, under repair at various workshops. Track & Monitor off road vehicles.
- Regularly monitor GPS working condition of vehicles. Co-ordinate with partner & GPS provider for rectification.
- Coordinate with Service dealers, Insurance surveyors’ forearly resolution of Insurance cases.
- Regularly monitor & track vehicles due for service. Coordinate with partner for carrying out periodic services.
- Keep track of periodic services carried out on a weekly basis. Gap analysis of periodic services due vs done.
- Carry out PDCA analysis and conduct meetings with Partners for improvements.
- Monitor the cost of services and take necessary actions to reduce costs.
- Conduct training of partner technicians to improve the deliverables.
- Carry out audit of Service process at partner end & check service quality of Authorized service centers.
- Facilitate Claim management with Ch. Service executive.
- Facilitate to resolve Auth. Service center issues with management.
- Collect feedback on product performance & service quality.
Pay: ₹431,276.76 - ₹500,766.71 per year
Schedule:
- Day shift
**Experience**:
- total work: 1 year (required)
Work Location: In person
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