Customer Care Executive

4 weeks ago


Kochi Kerala, India IRAVATA TECHNOLOGIES PVT. LTD Full time

We are looking for a dynamic and result-oriented customer care executive who can handle sales to join our team.

**Responsibilities**:

- Handle customer inquiries, and ensure a positive customer experience.
- Able to handle calls in English, Hindi and Malayalam.
- Accurately input customer information and interactions into the database.
- Collaborate with the sales and support teams to ensure a seamless customer experience.

Proficient in data entry with high accuracy and attention to detail.

**Requirements**:

- Strong communication skills with a friendly and empathetic approach.
- Proven experience in customer service or a related role.
- Proficiency in speaking English, Malayalam and Hindi.

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English, Hindi (required)

Work Location: In person



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