Sales

2 weeks ago

Jaipur Rajasthan, India Morni Fashions Full time

As an Online Sales person who is experienced in garment industry, you will be responsible for managing customer inquiries, providing timely updates, and maintaining accurate records of interactions. Your primary responsibilities will include:

- Responding to customer queries via **WhatsApp** and **Indiamart** messaging platforms.
- Providing detailed information about our products, pricing, and shipping policies to assist customers in making informed purchasing decisions.
- Proactively reaching out to customers with updates on their orders, including order confirmations, shipment tracking details, and delivery status.
- Ensuring that all customer communication is professional, accurate, and reflective of our brand values.
- Collaborating with other team members to address customer concerns, resolve issues, and improve the overall customer experience.
- Maintaining accurate and up-to-date records of customer interactions, orders, and transactions in the system.
- Assisting with data entry and administrative tasks to support sales and customer service operations.

**Qualifications**:

- Previous experience in customer service, sales, or related field preferred.
- Excellent written and verbal communication skills in English and proficiency in using messaging platforms such as **WhatsApp** and **Indiamart**.
- Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
- Ability to work independently and collaboratively as part of a remote team.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Shift:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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