Officer - Customer Service/security/ramp - Amritsar

1 month ago

Amritsar, India Indigo Airlines Full time

**Position**:

- Officer - Customer Service/ Ramp/ Security

**Job Location **- **Amritsar & Dharamshala**

**Date of Interview **- **2nd February 2023**

**Interview Time **- 11:00 AM to 6:00 PM

**Interview Venue - Lemon Tree Hotel, **7, Grand Trunk Road, Model Town, Amritsar - 143001, Punjab

**Mandatory Documents required for joining.**

1. CV

2. PAN Card

3. Adhaar Card ( with Address)

4. Passport ( with Address)

5. Educational Documents - 10th, 12th, Graduation Mark Sheet, Certificate, and all further qualification.

**Eligibility Criteria**:
3. **Desired Skills**:Good Communication Skills, Customer Service Aptitude, Open to work in rotational shifts, able to work under pressure.

4. Airport Operations Experience Preferred.

5. No Visible Tattoo marks/ body art

**Requirement**:
**A. Mandatory Requirements**:
a) **For Customer Service **- **Good Communication **, Pleasing Personality

b) **For Security **- Adaptable to all weather conditions, Place of work can be either at the Terminal or Apron

c) **For Ramp **- Adaptable to all weather conditions, Place of work can be either at the Terminal or Apron

**B. Preferable Requirement**:
a) **For Customer Service **- Well versed in Customer Dealing

b) **For Security **- BASIC AVSEC, Screener, NCC Background

c) **For Ramp **- Load & Trim License, 12th Science Background

**Job Description -**

**Security - Screeners & Basic Avsec certification preferred**

**Primary Responsibility**:You will be responsible for implementation of security policy and procedures laid down by the Company.

**Mission**:To secure
- Safe operation
- Punctuality
- Customer Satisfaction
- Team efficiency
- Cost control
- Secure good working atmosphere and environment

**Focus**:Manage safe and secure operations in accordance with security program and applicable procedures.

**Functional Responsibilities**:

- Maintain standards as per Company requirements
- Ensure effective threat assessment and response capability
- Achieve department goals and follow up
- Perform duties as per the Security Programme.
- Maintain performance standards and follow up with your shift
- Monitor continuously the Quality System and the level of conformance
- Secure quality levels
- Optimize resource
- Aware of Emergency Response Procedures, rules and regulations
- Acquire and maintain necessary skills required to perform job functions
- Maintain work procedures as per company requirements
- Carry out development dialogue with the Team leaders
- Control theft and pilferage of company property

**Customer Service -**

**Job purpose**:
To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.

**Key responsibilities and accountabilities**:
Assist customers through all procedures related to arrivals & departures in the following activities.

**Reservations & ticketing**:

- Making reservations across the counter
- Selling of tickets.
- Remitting cash to the concerned department.
- Answering customer queries over the telephone.

**Departures**
- Attend the pre - flight and post flight briefings.
- Setting up of check in counters.
- Screening of checked in baggage.
- Maintain high quality of Check in procedures.
- To assist customers with special requests.

**Arrivals**
- To assist customers with special requests.
- To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
- Co-ordination with the baggage vendor for the damaged bags.
- Follow up with the en-route stations regarding lost baggage.

**Post flight departure**
- Filing of all necessary flight papers
- Any other responsibility assigned by the management from time to time

**“Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.”
**Ramp -**

**L&T & LO certification preferred**
- Confirm the ETA of the flight from OCC or System (Navitaire).
- Take the bay no. from Apron and convey it to all the stations on R.T.
- Ensure that you are at the bay D-20 mins with all the equipment's required.
- Note down the Touch down and Chocks and convey it on R.T.
- Align the ramp properly.
- Make sure there are enough coaches available for deplaning the pax and take care that baggage should reach Arrival before the pax.
- Check the cleaning and take the boarding clearance from the Cabin crew and announce it on R.T.
- Make sure loading is done as per Loading Instruction Report given by the Load and Trim staff.
- After departure make sure that all the equipment are sent back to the transport yard.
- Fill the ramp filling.
- During the flight ensure everyone is smooth, safe and flight is on time.

**“Be aware of and comply with his/her safety responsibilities and accountabilities as laid down in Indigo SMS Manual, Chapter Safety Policies and Objectives”.
**Please Note**: IndiGo, one of India’s fastest growing airlines, is continuously in search o

  • Officer/executive - Customer Service, Security &

    1 month ago

    Amritsar, India Indigo Airlines Full time

    **Officer/Executive - Customer Service, Security & Ramp **Job Location **- Amritsar **Date of Interview **- 10th March, 2023 **Registration Time **- 8:00 AM to 10:00 AM (Request to please reach the venue on time for a smooth process). **Interview Time **- 9:00 AM to 6:00 PM **Interview Venue**: - **Regenta Central Amritsar by Royal Orchid Hotels Limited...

  • Customer Relationship Officer

    1 month ago

    Amritsar, Punjab, India CSB Bank Full time

    Customer Relationship Officer (Location...MFT9127 - Retail BankingCity - Amritsar - Required Experience - 0 - 3 Years -Posted On - 28 Mar 2023 Basic Section No. Of Openings - 2 - Grade - NA1 - Designation - Others - Closing Date - 30 Jun 2023 - Organisational Organisation - CSB Bank - Organization Unit - Retail & SME (Business And Risk), Operations & IT -...

  • Sales Officer

    2 weeks ago

    amritsar, India ACHYUTAM INTERNATIONAL PRIVATE LIMITED Full time

    Job Opening for Sales Officer (CashewNuts) Location: Amritsar Punjab Experience: 3 Years Company A reputedFMCG company Roles & Responciblities : B2B Sales Musthave experience in FMCG industry Conductingmarket research to identify selling possibilities and evaluatecustomer needs Actively seeking out new salesopportunities through cold calling...

  • Security Executive

    4 weeks ago

    Amritsar, India Tata SIA Airlines Full time

    **Job Overview** The holder of this position will be responsible for all AVSEC functions. **Key Responsibilities** - Screen all accessible property for prohibited items using X-Ray units and/ or physical search procedures - Screen passengers using HHMD & pat down search - Subject additional security search for selectee passengers - Exercise access control...

  • Security Guard

    1 day ago

    Amritsar, India Bombay Intelligence Security (india) Ltd Full time

    Security guard needed in Amritsar, urgent hearing! Experience and fresher. 9781674629 call me **Salary**: From ₹10,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Morning shift - Night shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: - Amritsar, Punjab: Reliably commute or...

  • Interviews For Ground Staff

    2 months ago

    amritsar, India RKG CREATION PVT LTD Full time

    Job Opening for Ground Staff / Customer Service Associate ( Male and female)If you are a Complete Fresher do not have any Airport Experience or Not done any Aviation CourseThen company will offer you OJT Online or Offline Batch and after OJT Starting Salary will be 25,000 Rs to 45,000 Rs Per Month +Cab+ Perks + UniformJob Location Amritsar AirportJob...

  • Counselor

    1 month ago

    Amritsar, India UpGradAbroad Amritsar Full time

    Urgently hiring an experienced counsellor for UpGradAbroad Education, Amritsar. Strong sales acumen and presentation skills are desired. This is not a remote wfh opportunity and you will be required to be physically present in the office. **Job Types**: Full-time, Regular / Permanent **Salary**: From ₹20,000.00 per month **Benefits**: - Cell phone...

  • Walk in

    2 months ago

    amritsar, India RKG CREATION PVT LTD Full time

    We are Hiring for Ground Staff/ Customer Service Associate for Leading Airlines Amritsar Airport ( Male and female)Job Responsibility when you work at the AirportGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Assisting with airline Gates & SeatsHelping customers with Proper Luggage Tags and Pasting Bar...

  • Executive Operations

    4 weeks ago

    Amritsar, India VIEC AMRITSAR Full time

    **Opportunity for Freshers** at VIEC Amritsar (Salary Package of 3.0 / 3.6 Lacs per annum after one Year Training). **Salary during training will be Rs.12000 per month for first six months and Rs.15000 for next six months.** VIEC is an 27 Years old International Education Consultancy (Australian Company) having more than 30 offices in India and six other...

  • Area Loss Prevention Officer

    1 month ago

    Amritsar, India Reliance Retail Full time

    **Posted Date** - 02 Mar, 2023**Business** - SLP**Family** - SLP**Functional Business Area** - Security & Loss Prevention**Location** - Amritsar**Responsibilities**: - Drive SLP initiatives, policies & policies across the assigned Area. - Interface with the Area Operations Team to create awareness about SLP compliance - To prevent, detect, and resolve all...

  • Tele Caller Executive

    1 month ago

    Amritsar, India MAAC Amritsar Full time

    Answering phones and explaining the product and services offered by the company. - Contacting existing customers as well as prospective customers using scripts. - Obtaining customer information and other relevant data. - Asking questions to the customer and understanding their specifications. - Resolving queries and issues related to the products and...

  • Front Office Executive

    1 month ago

    Amritsar, India HOLIDAY INN AMRITSAR Full time

    We will tell you at the time of your joining. **Job Types**: Full-time, Fresher, Internship **Benefits**: - Food provided - Health insurance - Provident Fund Schedule: - Rotational shift Ability to commute/relocate: - Amritsar - 143001, Punjab: Reliably commute or planning to relocate before starting work (required) **Experience**: - Hotel...

  • Office Coordinator

    1 month ago

    Amritsar, Punjab, India UpGradAbroad Amritsar Full time

    **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹9,470.05 - ₹15,000.00 per month **Benefits**: - Cell phone reimbursement - Commuter assistance - Paid sick time Schedule: - Day shift - Fixed shift - Morning shift - Rotational shift Supplemental pay types: - Commission pay Ability to commute/relocate: - Amritsar, Punjab:...

  • Office Administrator

    2 weeks ago

    Amritsar, India Falcon Security Agency Full time

    * Minimum Qualification +2. - Good knowledge of basic software. - Maintain proper record of the office. - Have knowledge about EPF, ESI and Punjab Govt. Wages. **Job Type**: Part-time Part-time hours: 24 per week **Salary**: ₹4,000.00 - ₹5,000.00 per month **Benefits**: - Flexible schedule Schedule: - Flexible shift Ability to commute/relocate: -...

  • General Physician-for Amritsar

    1 month ago

    Amritsar, India Epillo Full time

    Roles and Responsibilities - Perform routine check ups on patients - Keep detailed notes of the patient - Perform diagnostic tests to diagnose patients - Recommend patients to see a specialist - Provide quality healthcare to patients - Take part in further education opportunities - Treat patients in the office for minor injuries - Doctorate degree from an...

  • Customer Service Associate

    4 weeks ago

    Amritsar, India Cinepolis India Pvt Ltd Full time

    Hi All We are hiring for Cinepolite Associates for Amritsar. Qualification: +2 or 10th with 2 year diploma. Age limit 18 to 24 Walk in Interviews at Celebration mall Timing : 10am to 4pm Venue: 4th Floor ,Cinepolis Cinema, Celebration mall Required docs: Resume, Aadhar, Pan card, Bank passbook, 2nd dose Vaccination **Salary**: ₹11,900.00 per...

  • Cse (Customer Support Executive)

    1 month ago

    Amritsar, Punjab, India recruitwire service Full time

    Hiring for **Customer Support Executive Voice Process **for our esteemed client. Any Graduate/Under Graduate with excellent communication skills in **English** **Interview: Walk-in drive** **Freshers and experience can apply** **Salary: Range of 18000 to 20000** **Job Location: Amritsar** Only Day Shift 6 days working with 1 rotational week off 100%...

  • Network Associate- Amritsar

    1 month ago

    Amritsar, Punjab, India Lobo Staffing Solutions Full time

    Share via: **About Client: '**'It is an Indian telecommunications company. It was previously a government - owned-telecommunications service provider and under the ownership of Department of Telecommunications, Ministry of Communications, and the Government of India.It is the exchange of information over significant distances by electronic means and refers...

  • Assistant Revenue Manager

    5 days ago

    Amritsar, India Radisson Blu Amritsar Full time

    Assistant Revenue Manager.Radisson Blu Hotel Amritsar and Park Inn By Radisson AmritsarAre you passionate and driven enough to fill our house?  Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Reservations Team are natural organizers, sales driven with finicky...

  • Assistant Revenue Manager

    5 days ago

    amritsar, India Radisson Blu Amritsar Full time

    Assistant Revenue Manager. Radisson Blu Hotel Amritsar and Park Inn By Radisson Amritsar Are you passionate and driven enough to fill our house?  Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!Our Reservations Team are natural organizers, sales driven with finicky...