Customer Service Executive
2 weeks ago
Ahmedabad | Job Code : AHRS1424
**Responsibilities**:
- Resolve customer queries related to tracking in a timely and effective manner
- Follow up with shipping lines for the status of delivery
- Maintain accurate records of customer interactions and transactions
- Collaborate with other departments to ensure customer satisfaction
- Provide exceptional customer service to maintain positive customer relationships
- Identify and escalate issues to the appropriate department or manager when necessary
**Requirements**:
- Excellent verbal and written communication skills
- Strong customer service skills with a positive attitude
- Ability to work independently and as part of a team
- Ability to multitask and prioritize work
- Ability to learn quickly and adapt to new technologies and processes
- Must be willing to work on US Shift timings
- No prior experience required
- **EXPERIENCE**
- Fresher's can also apply
- **SALARY**
- 1.8 LPA - 3.6 LPA
- **MODE OF WORK**
- Work From Office
- **JOB POSTED ON**
- 23 May 2023
**Kajal Pandey**:
Recruitment Specialist
- Call:
9998087011
-
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