Cybersecurity & Technology Controls - Controls

3 weeks ago

Bengaluru, India JPMorgan Chase Bank, N.A. Full time

This role calls for a strong, organized and self-motivated associate with experience in SOC1/SOC2 engagements and an understanding of SOC attest readiness, scoping and execution and issue management processes. You will support the operations of the Controls Attestation (SOC) Team, efficiently performing operational activities related to audit and regulatory exam scopes, driving issue resolution and ensuring the demands of internal and external clients are met across all lines of business.

The role requires interaction with various stakeholders including Technology Risk & Controls managers, technology management as well as interfacing with external and internal auditors to help drive global consistency in our approach, execution and reporting across the global technology and technology risk functions. Successful execution of responsibilities requires strong organizational and written and verbal communication skills. The role requires ongoing interactions with Controls Attestation (SOC) Team Leads and teams, key CTC-technology stakeholders, SOC owners, and effective status reports.
**Job responsibilities**:
Coordinate with Controls Attestation (SOC) teams, x-LOB technology management, Finance & Business Management, and other key stakeholders to support:

- Monitor and manage the Request for Information (RFI) process to ensure documentation is provided to the external auditors in a timely manner.
- Drive consistency in execution and enhancements to controls-attest operations
- Communication to key stakeholders to ensure a no surprises environment and facilitate development, maintenance and delivery of consistent and meaningful reporting and metrics
- Improve team tools, processes and best practices, identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and oversee remedial workstreams, assessing effectiveness of proposed solutions and driving timely and effective solutions
- Create and maintain policies and control procedures
- Driving, developing, maintaining high quality process documentation, status reporting and presentations
- Develop educational / guidance resources for use by Technology Risk & Controls and Technology personnel

**Required qualifications, capabilities, and skills**
- Solid knowledge of controls attestation processes
- Minimum of three years of experience as a consulting firm practitioner ("Big Four" experience a definite plus), including experience planning and execution of SOC1/SOC2 audits
- Strong organizational-leadership skills, with proven ability to deliver quality results in a deadline-driven environment
- Detail oriented, quality-focused; with strong documentation and reporting skills
- Confidence and self-assurance, including ability to reach across the firm to engage appropriate management, set agendas, lead calls with senior management and drive actions to meet program objectives
- A problem solver with proven ability to evaluate processes, controls, identify weaknesses and potential solutions
- Ability to work effectively in a global team environment and drive results in a matrixed organization

**Preferred qualifications, capabilities, and skills**
- A strong sense of ownership, commitment to quality and attention to detail
- Excellent interpersonal skills - verbal communications, written communications, and track record of collaboration
- Intellectual rigor, emotional intelligence, high energy and a passion for the delivery of high quality project outcomes

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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