Tele Calling Executive

3 weeks ago


Erode Tamil Nadu, India SOUTH INDIA LINEN MANUFACTURERS PVT LTD Full time

**Responsibilities**:

- Make outbound calls to prospective customers using a prepared script.
- Present and promote our products or services to potential customers.
- Understand customer needs and requirements to offer appropriate solutions.
- Maintain accurate and detailed records of calls made and outcomes achieved.
- Follow up on leads generated through marketing campaigns or other sources.
- Provide information to customers regarding product features, pricing, and availability.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Achieve daily, weekly, and monthly targets for call volume and sales quotas.
- Collaborate with the sales team to ensure a seamless customer experience.
- Stay updated on product knowledge and industry trends to effectively communicate with customers.

**Requirements**:

- Proven experience as a Telecaller or similar role in sales or customer service.
- Excellent communication and interpersonal skills.
- Ability to handle rejection and objections confidently.
- Strong negotiation and persuasion skills.
- Basic computer skills and familiarity with CRM software.
- Ability to work independently and as part of a team.
- High school diploma or equivalent qualification.
- Prior experience in telemarketing or cold calling is preferred but not required.

**Salary**: ₹8,086.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Expected Start Date: 15/04/2024


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