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Openings for Application Support

1 month ago

Mumbai Maharashtra, India Gray Matrix Solutions Full time

Greetings from Gray Matrix

As discussed, please find the below job details and acknowledge if you are interested in pursuing the opportunity and also share your updated CV..

Experience : 3+yrs

Role : Application Support

**Job Description**:
Greetings from Gray Matrix Solutions

Role : L1 Application Support

Location : Goregaon, Mumbai
- Good understanding of SDLC
- Address issue raised by users & resolved within defined TAT.
- Take follow up for pending tickets with other assignee groups.
- PRIMARY SKILL/ TECHNOLOGY - Good SQL Knowledge or any DB knowledge
- Good knowledge of excel.
- WFO Requirement

**Qualifications**:

- Graduation in BSC IT/ BCA/ Engg is Required.
- At least 3yrs of experience Required
- Excellent communication and interpersonal skills.
- Strong negotiation and presentation abilities.
- Ability to work independently and as part of a team.

**ABOUT US**:
Singapore, UAE and India. Some of our prestigious clients include ABSA Bank, CEAT, Pidilite, HDFC Life, Future Generali and many others.

Our people are our culture and a huge part of what makes us unique. We recruit the best people and create small project teams, resulting in great chemistry between our teams and our customers that can solve even the toughest business problems

Shift:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- software development: 1 year (preferred)
- HTML5: 1 year (preferred)

Work Location: In person