Reservation Executive

2 weeks ago

Jaipur Rajasthan, India Hilton Full time

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Reservations Team Leader is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques.

**What will I be doing?**

As the Reservations Team Leader, you will be responsible for performing the following tasks to the highest standards:

- Complete Hilton University courses and pass the tests.
- Familiar with hotel product knowledge and activities.
- Maximize room sales and revenue for the hotel, prioritizing up-selling.
- Check daily all new reservations, cancel or change reservations, make sure information passed to relative departments are correct.
- Check arrival guests or groups of 3-5 daily, making sure the guest information, requirements and price information is correct.
- Always maintain a sales attitude, not losing any sales opportunity in the hotel.
- Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries.
- Make sure all commissions are correct and followed-up on promptly.
- Make sure all reject business is filed with the reasons.
- Ensure that all correspondence has been filed accordingly, with correct and updated information.
- Comply to the hotel credit policy and make sure all forecast revenues are met.
- Comply with set rooms supply and price control.
- Maintain and update guests' information and sales data by reservation procedures.
- Maintain high level guest service standards.
- Ensure all information input is correct.
- Keep close attention to team members' requirements, including attention to every team member's workload and duties, to fulfil operation needs.
- Maintain clean and tidy work areas at all times.
- Comply with all company policies relating to reservations.
- Comply with all systems and procedures as laid down by the hotel.
- Prioritize the quality of reservations.
- Strictly follow brand standards.
- Ensure that all team members have a complete understanding of and adhere to the hotel's team member rules and regulations.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

**What are we looking for?**

A Reservations Team Leader serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Hospitality: We are passionate about delivering exceptional guest experience.
- Integrity: We do the right thing all the time
- Leadership: We are leaders in industry and our communities
- Teamwork: We are team players in everything we do
- Ownership: We are owners of our actions and decisions.
- Now: We operate with a sense of urgency and discipline
- University graduate.
- Minimum 2 years of experience in a similar capacity with international chain hotels.
- Excellent command of written and spoken in English and Chinese to meet business needs.
- Good interpersonal, organizational and communication skills.
- Good team player.
- Able to work under pressure and deal with stressful situations during busy periods.
- Innovative self-starter with high motivation.

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

  • Reservation Executive

    2 months ago

    Jaipur, Rajasthan, India Vanaam Hotels & Resorts Full time

    **Company Description** Black Rock Hotels & Resorts Private Limited manages the operations and sales for Pushkara Resort And Spa in Pushkar and Ananta Resorts & Spa in Jaipur by Ravi Surya Group. **Role Description** This is a full-time on-site role for a Reservation Executive at Vanaam Hotels & Resorts located in Jaipur. The Reservation Executive will be...

  • Reservation Executive

    2 weeks ago

    Jaipur, Rajasthan, India Hilton Full time

    Reservation Executive With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Reservations Executive

    1 month ago

    Jaipur, Rajasthan, India Marriott International, Inc Full time

    **Job Number** 24060500 **Job Category** Reservations **Location** Le Meridien Jaipur Resort & Spa, Number 1, RIICO, Jaipur, Rajasthan, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...

  • Reservations Executive

    1 week ago

    Jaipur, Rajasthan, India Marriott International, Inc Full time

    **Job Number** 24046574 **Job Category** Reservations **Location** Le Meridien Jaipur Resort & Spa, Number 1, RIICO, Jaipur, Rajasthan, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...

  • Reservation Executive

    3 weeks ago

    Jaipur, Rajasthan, India Marriott International, Inc Full time

    **Job Number** 24093938 **Job Category** Reservations **Location** Le Meridien Jaipur Resort & Spa, Number 1, RIICO, Jaipur, Rajasthan, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...

  • Reservation Executive

    2 weeks ago

    Jaipur, Rajasthan, India HOTEL CLARKS AMER,JAIPUR Full time

    Brij Hotels is a prestigious luxury hotel chain known for its opulent properties and exceptional guest experiences. With a legacy of providing world-class hospitality, we are seeking a Central Reservation Executive to join our team in Okhla, New Delhi. If you have a passion for providing excellent customer service, selling unforgettable experiences, and...

  • Reservation Executive

    1 month ago

    Jaipur, India Brij Hotels Pvt Ltd Full time

    Position Overview: We are seeking an experienced and dynamic Reservation Executive to join our luxury boutique hotel chain. As a Reservation Executive, you will play a crucial role in maximizing revenue by handling hotel reservation calls and delivering exceptional customer service. Your primary responsibility will be to convert inquiries into confirmed...

  • Reservation Executive

    2 days ago

    Jaipur, Rajasthan, India FOOD ALLIANCE Full time

    Maintaining and updating information: They ensure that the reservation system contains accurate information. - Meeting revenue targets: They help to meet monthly revenue targets. - Ensuring guest requirements are met: They liaise with hotel teams to ensure that guest requirements are met. - Selling hotel facilities and promotions: They actively sell hotel...

  • Reservation Executive

    2 months ago

    Jaipur, Rajasthan, India Unire Buisness Solutions ltd Full time

    **We use the following system: -** **the Juniper Booking Engine for the booking control; -** **Zoho desk (ticket system) for the correspondence** - our API for direct contract bookings The Support Agent provides customer service to our clients and partners, ensuring their inquiries and concerns are addressed promptly and efficiently: - Assist clients and...

  • Reservation Executive

    2 months ago

    Jaipur, Rajasthan, India Moustache Escapes Full time

    We are looking for a travel consultant to join our company to create and organize trips for our guests. You will be required to interact with our guests and guide them toward picking the best experience package to suit all of their requirements and interest. Your contribution will impact our company as well as the satisfaction of our customers and drive...

  • Reservations Executive

    3 weeks ago

    Jaipur, India Marriott International Full time

    POSITION SUMMARY Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room...

  • Reservation Executive

    1 month ago

    Jaipur, India AccorHotel Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Reservation Executive

    1 week ago

    Jaipur, India NOVOTEL JAIPUR CONVENTION & EXHIBITION CENTER Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Reservation Executive

    2 months ago

    Mansarovar, Jaipur, Rajasthan, India Symbiosis e-Serve Full time

    We use the following system: - the Juniper Booking Engine for the booking control; - Zoho desk (ticket system) for the correspondence - our API for direct contract bookings The Support Agent provides customer service to our clients and partners, ensuring their inquiries and concerns are addressed promptly and efficiently: - Assist clients and partners...

  • Reservation Executive

    2 months ago

    Mansarovar, Jaipur, Rajasthan, India Symbiosis-e-serve Full time

    Inputs all confirmed reservations into our booking system (hotel bookings, tours & excursions etc.) and communicate the same to hotels and respective suppliers - Ensures accuracy in the prices offered in the quotations; makes sure correct rates are given according to corresponding rates as approved by the Key Account Managers - Prepare invoices for all...

  • Reservation Executive

    6 days ago

    Mansarovar, Jaipur, Rajasthan, India Symbiosis-e-serve Full time

    Inputs all confirmed reservations into our booking system (hotel bookings, tours & excursions etc.) and communicate the same to hotels and respective suppliers - Ensures accuracy in the prices offered in the quotations; makes sure correct rates are given according to corresponding rates as approved by the Key Account Managers - Prepare invoices for all...

  • Reservation Executive

    3 days ago

    Mansarovar, Jaipur, Rajasthan, India Symbiosis-e-serve Full time

    Inputs all confirmed reservations into our booking system (hotel bookings, tours & excursions etc.) and communicate the same to hotels and respective suppliers - Ensures accuracy in the prices offered in the quotations; makes sure correct rates are given according to corresponding rates as approved by the Key Account Managers - Prepare invoices for all...

  • Reservation Executive

    2 months ago

    Jaipur, India Ananta Hotels & Resorts Full time

    Hiring for a Reservation specialist at our Corporate office, Ananta Hotels & Resorts. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹25,000.00 - ₹35,000.00 per month Ability to commute/relocate: - Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (preferred)

  • Training Executive

    2 days ago

    Jaipur, Rajasthan, India Vanaam Hotels & Resorts Full time

    **Company Description** Black Rock Hotels & Resorts Private Limited manages the operations and sales for Pushkara Resort And Spa in Pushkar and Ananta Resorts & Spa in Jaipur by Ravi Surya Group. **Role Description** This is a full-time on-site role for a Reservation Executive at Vanaam Hotels & Resorts located in Jaipur. The Reservation Executive will be...

  • One Touchpoint Attendant

    2 months ago

    Jaipur, Rajasthan, India Vanaam Hotels & Resorts Full time

    **Company Description** Black Rock Hotels & Resorts Private Limited manages the operations and sales for Pushkara Resort And Spa in Pushkar and Ananta Resorts & Spa in Jaipur by Ravi Surya Group. **Role Description** This is a full-time on-site role for a Reservation Executive at Vanaam Hotels & Resorts located in Jaipur. The Reservation Executive will be...