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Customer Care Executive

1 month ago

Hyderabad Telangana, India A and A Corporation Full time

**Customer Care Representative (Fresher)**

**Responsibilities**:

- Provide accurate, valid, and complete information by using the right methods/tools.
- Resolve customer complaints by providing solutions and alternatives within the time limits.
- Follow up to ensure resolution and keep records of customer interactions.
- Identify and assess customers’ needs to achieve satisfaction.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.

**Skills Required**:

- Strong communication and interpersonal skills.
- Patience and ability to handle challenging situations calmly.
- Problem-solving skills and attention to detail.
- Basic computer skills, including proficiency in MS Office.
- Ability to multitask, prioritize, and manage time effectively.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person