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M- OTC Cash Apps

4 months ago

Noida, India Genpact Full time

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Come, transform with us._

**_ _**
- We are looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be expected to work on strict deadlines, in a fairly high-pressure business environment while being a good team player and should have led a team size of ~20 to 25 people._
- Responsibilities_
- In this role, you will be responsible for all the activities related to O2C domain_
- _Responsible for the day-to-day Media AR Operations._
- _Work primarily in D365, Media Ocean and Netsuite to enter data and generate all necessary reports._
- _Demonstrate multi-tasking ability, keep multiple projects on-track, structuring and executing work._
- _Understands J-Sox and Operational controls and be able to implement controls to prevent any operational failure._
- _Investigate discrepancies in the PO and invoices with disputes._
- _Manage Order to Cash related to dispute management, implement & adhere to strategy_
- _Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards_
- _Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects)_
- _Timely and effective communication with internal departments (like sales, Operations, Credit teams) for issue resolution._

**_ _**
- Client & Internal Relationships:_
- _Support Tower Lead in preparing and delivering work to clients and colleagues._
- _Work closely with internal teams as needed, including managing discrepancy process with account/media teams._
- _Respond to requests for information quickly and accurately._
- _Attends all status meetings when appropriate._
- _Engages with all work-related contacts in a professional & respectful manner_
- _Possesses mature and professional business acumen in personal and written communications_

**_ _**
- Strategic Thinking & Leadership:_
- _Ensure key information is provided to team regarding billing issues, internal agency issues, changes in account status, etc._
- _Recognize potential issues and problems, know when to escalate and propose solutions, where possible_
- _Takes clear ownership of assigned tasks_

**_ _**
- Communications Skills:_
- _Expresses oneself clearly and concisely in oral communications_
- _Writes in a clear, compelling, and concise manner_
- _Organizes ideas and information logically and sequentially_
- _iSpeak should be minimum 6.5_

**_ _**
- Qualifications_
- Minimum qualifications_
- _B.Com graduation (MBA - Finance preferred)_
- _Relevant work experience in Order to Cash, preferably in Media Industry_
- Preferred qualifications_
- _Very Good Written and Verbal Communication skills_
- _Preferable to have practical knowledge of Media Ocean, MS Dynamics - D365, Netsuite, Nexelus._
- _Excellent time management and planning skills._
- _Attention to detail, good analytical and problem-solving capabilities_
- _Drive to achieve results and deliver on goals_

**_
- **

**_
Job_**_Manager_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Apr 10, 2023, 8:33:48 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_