Front Desk Executive

2 months ago


Goa Velha, India Redthread Hotels Full time

**Job Tittle: Front Desk Executive**

**Company: Redthread Hotels**

**Location: Calangute, Morjim - Goa**

**Roles and Responsibilities**:

- Welcome guests upon arrival, check them in and provide keys.
- Ensure smooth and quick check-out process, handling payments and issuing invoices.
- Manage room reservations, including bookings over the phone, online, or in person.
- Maintain accurate records of bookings and cancellations
- Address guest queries, concerns, and special requests promptly and courteously.
- Provide information about hotel services, facilities, and local attractions
- Stay informed about hotel policies and procedures.
- Adhere to all hotel regulations regarding privacy, health, and safety
- Seek opportunities for professional development and improvement.
- Provide feedback on guest experiences to management for service enhancement

**Qualification**
- Any Graduate or undergraduate
- Good English and Hindi communication
- Pleasing Personality

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹16,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Night shift
- Rotational shift
- Weekend availability

Work Location: In person

Application Deadline: 20/04/2024



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