Admission Counselor

6 months ago

Hyderabad, India Manya - The Princeton Review Full time

Manya - The Princeton Review

Experience Required - 2 to 5 years

**Responsibilities**
- Provide comprehensive counseling to students regarding Admissions and Test Prep products by any of the customer-preferred means -in-center, online, etc.
- Responsible for complete sales funnel management & ensuring updating of inquiries, solving the student queries, follow-up with students, and enrolments/ handling registrations.
- Ensure the benefits and advantages of enrolment are shared with students to encourage conversions.
- Ensure a high rate of conversion of all leads
- telephonic, forwarded, and referrals to be successful in achieving the performance goals.
- Gather &collate accurate client information on prescribed enquiry form from walk-ins and timely update on portal.
- Maintain inventory of student’s kit and ensure timely issuance as per process.
- Coordinate with respective teams for products/services and seek support for second-level counselling whenever required
- Be responsibly proactive in up-selling and cross-selling relevant product
- Support Centre Manager in grievance management.
- Ensure efficient & appropriate communication with students related to batch details, timelines and updates.
- Be proactive for self-development initiatives by participating in training and certifications.
- Owning the entire lifecycle of each student at each stage, maintaining a database and have the ability to extract reports.
- Work closely with cross functional teams such as research, advising, editing, IT and Finance and ensure IT-related process compliances.
- Monitoring and follow up of creation of schedules & other mandatory operational tasks at all locations as per TAT.

**Salary**: ₹500,000.00 - ₹600,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- Eductional Counseling: 2 years (preferred)

Ability to Commute:

- Hyderabad, Telangana (preferred)

Ability to Relocate:

- Hyderabad, Telangana: Relocate before starting work (preferred)

**Speak with the employer**
+91 9811610064

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