Process Executive:
3 days ago
**PROCESS EXECUTIVE: (VOICE)**
Roles and Responsibilities:
Role Description:
1. Responsible for calling customers and making payments.
2. Responsible to act as a bridge between field executives and team leaders
3. Responsible for constantly follow up Arrears payment
4. Work consistently to rectify billing error
5. Responsible for Analysis and feedback of unpaid accounts
6. Follow up for reactivation of inactive accounts.
8.Prepare data for clients meeting, presentation
9.Check the workflow records/documents/forms from client
10.Review data of received forms for deficiency
11.how to solve payment issues
12.basic knowledge on fraud transactions/scam/hacking
13.good communication skills
15.We are Recruiting for Tamil Nadu, Coimbatore.
16 We are providing attractive incentives.
Work Experience:
Should have minimum of 0 - 3 years of relevant work experience in Voice process
Should have experience in Tele calling, Customer Care or taking calls - Outbound & Inbound. (Voice process)
Should have experience handling MIS or strong experience with MS excel, MS word
Should possess excellent communication and interpersonal skills
Immediate Joiners or Max 15 days Notice period preferred
Language preferred - English & Tamil
Job Location : coimbatore
Week Off : 6 days working & 1 day rotational week off
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹35,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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