Front Desk Receptionist

2 weeks ago


Kochi Kerala, India Doc & Meds Lifecare Private Limited Full time

As a Front Desk Receptionist, you will be the first point of contact for our clinic, providing exceptional customer service to our patients and visitors. You will play a crucial role in ensuring smooth operations and a positive experience for everyone who walks through our doors.

**Responsibilities**:

- Greet patients and visitors with a warm and friendly demeanor
- Answer phone calls and respond to inquiries in a professional manner
- Schedule appointments and manage patient check-ins and check-outs
- Verify patient information and insurance details accurately
- Assist patients with completing necessary forms and paperwork
- Maintain cleanliness and organization at the front desk area
- Communicate effectively with doctors, nurses, and other staff members
- Handle administrative tasks such as filing and data entry
- Adhere to clinic policies and procedures at all times

**Requirements**:

- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong attention to detail and accuracy
- Basic computer skills
- Flexible availability to work two shifts: 8:00 am - 1:00 pm & 4:00 pm - 8:00 pm, Monday-Saturday
- Polite and courteous demeanor with a positive attitude

**Education**:

- No educational qualifications mandatory

**Job Types**: Full-time, Part-time

Pay: ₹8,000.00 - ₹10,000.00 per month

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Morning shift

Work Location: In person

Expected Start Date: 03/06/2024



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