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Customer Service

1 month ago

Dumartala Raipur Chhattisgarh, India Parthivi Constructions Pvt. Ltd. Full time

**MUST BE FROM ONLY RAIPUR CITY**

**MUST HAVE OWN VEHICLE**

**JOB DESCRIPTION**
- Responsible for communicating with customer of entire township of 590 Residents
- Attending to calls and resolving the maintenance issues of each residents
- Representing the company and attending to every meeting of Residents
- Collecting the Maintenance in cash or cheque or UPI images and collating in MS Excel
- Managing the Whatsapp Group and reverting with daily maintenance updates
- Coordinating with Civil, Electrical, plumbing and Security Team for Maintenance of Township
- Maintaining a very congenial and pleasant relation with each customer but also resolving every queries professionally.
- Visiting the maintenance location within the Township and taking videos and photograph to post updates in whatsapp group
- Reporting everyday to the Head Office and Directors and providing updates on Maintenance.
- Maintaining a flawless financial reporting to Accounts Department everyday.

**QUALIFICATION & EXPERIENCE**

Preferably Experience -1-2 Year

Diploma or Degree in Civil Engineering or BCom, BSc, BA with good analytical and Logical skill

Computer proficient-MSExcel, Ms Word, Internet, GMail, Whatsapp

Communication Fluency
- English Hindi Chhattisgarhi(preferred)

Soft Skill -must be soft spoken, Sincere, Professional in Communication, Can handle Stressful situation, Patient, Trustworthy

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Dumartala, Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

**Location**:

- Dumartala, Raipur, Chhattisgarh (required)

Work Location: In person

Application Deadline: 21/05/2024

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