![Parthivi Constructions Pvt. Ltd.](https://media.trabajo.org/img/noimg.jpg)
Customer Service
4 weeks ago
**MUST BE FROM ONLY RAIPUR CITY**
**MUST HAVE OWN VEHICLE**
**JOB DESCRIPTION**
- Responsible for communicating with customer of entire township of 590 Residents
- Attending to calls and resolving the maintenance issues of each residents
- Representing the company and attending to every meeting of Residents
- Collecting the Maintenance in cash or cheque or UPI images and collating in MS Excel
- Managing the Whatsapp Group and reverting with daily maintenance updates
- Coordinating with Civil, Electrical, plumbing and Security Team for Maintenance of Township
- Maintaining a very congenial and pleasant relation with each customer but also resolving every queries professionally.
- Visiting the maintenance location within the Township and taking videos and photograph to post updates in whatsapp group
- Reporting everyday to the Head Office and Directors and providing updates on Maintenance.
- Maintaining a flawless financial reporting to Accounts Department everyday.
**QUALIFICATION & EXPERIENCE**
Preferably Experience -1-2 Year
Diploma or Degree in Civil Engineering or BCom, BSc, BA with good analytical and Logical skill
Computer proficient-MSExcel, Ms Word, Internet, GMail, Whatsapp
Communication Fluency
- English Hindi Chhattisgarhi(preferred)
Soft Skill -must be soft spoken, Sincere, Professional in Communication, Can handle Stressful situation, Patient, Trustworthy
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Dumartala, Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Diploma (required)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
- Hindi (required)
**Location**:
- Dumartala, Raipur, Chhattisgarh (required)
Work Location: In person
Application Deadline: 21/05/2024
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