Telesales Executive

1 month ago


Varachha Surat Gujarat, India Ayaani Diamonds and Jewellery pvt. ltd Full time

**Key Responsibilities**:

- **Conduct Outbound Calls**: Initiate outbound calls to potential customers from provided leads or databases.
- **Pitch Products/Services**: Present products or services to customers over the phone, highlighting their features, benefits, and value proposition.
- **Understand Customer Needs**: Listen to customer requirements and tailor product/service offerings to match their needs effectively.
- **Handle Objections**: Address any objections or concerns raised by customers and provide appropriate responses to alleviate doubts and encourage sales.
- **Meet Sales Targets**: Achieve and exceed sales targets set by the company by closing deals and generating revenue.
- **Maintain Records**: Keep accurate records of all sales activities, including calls made, leads generated, and sales closed, using CRM software or other tools.
- **Follow-Up**: Follow up with potential customers who have shown interest but have not yet made a purchase, to nurture leads and drive conversions.
- **Provide Customer Support**: Assist customers with inquiries, product information, and post-sales support as needed, ensuring a positive customer experience.
- **Stay Updated**: Stay informed about product/service updates, promotions, and industry trends to effectively communicate information to customers.
- **Collaborate with Team**: Work closely with the sales team, sharing insights, strategies, and best practices to optimize sales performance.
- **Adhere to Policies**: Follow company policies and procedures, including compliance with regulations and ethical standards in sales practices.
- **Continuous Improvement**: Seek opportunities for self-improvement through training, workshops, and feedback to enhance sales skills and performance.

**Requirements**:

- Proven experience in tele sales, telemarketing, or a similar role.
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Ability to work effectively in a target-driven environment.
- Familiarity with CRM software and sales techniques.
- Persistence, resilience, and a positive attitude.
- High school diploma or equivalent; additional education or certification in sales or marketing is a plus.

**Job Types**: Full-time, Permanent

**Salary**: ₹12,000.00 - ₹17,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**

+91 7600005701


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