Ro:service Recovery

4 months ago


Mumbai Maharashtra, India Axis Bank Full time

RB - Collection:Zonal Collections Head - Unsecured Products**INTERNAL USAGE**:
**No. of Vacancies**:
**Reports to**:

- National Collections Manager**Is a Team leader?**
- Y**Team Size**:
**Grade**:

- SM/AVP**Business**:

- Retail Lending**Department**:- Unsecured Collections**Sub**-**Department**:

- Credit Cards & GL**Location**:
**About
The Retail Lending department focuses on the lending business of the bank by offering various loan products like home loans, car loans, and personal loans among others. They also offer working capital loans and business loans for small businesses and is also responsible for the rural lending business of the bank.

**About** **the** **Role**
- Why does the role exist?_
- What is its contribution towards the organization?_
- What is the size of the operation the position manages and supports?






**Key Responsibilities**
- _List the strategic/ planning aspects of the role (if any)_
- _List the functional duties/ responsibilities that are executed and their result (non-numeric)_
- _List the managerial responsibilities of the job holder_
- o _List the administrative responsibilities of the Job holder_
- o _List any team responsibilities and what are the results expected_
- _List the stakeholder interactions involved_
- o _List the liaising activities with other teams (internal or external) to achieve results_
- _List the audit/ compliance related activities _
- _List the reporting/ MIS responsibilities_
- _
- (Start each sentence with an action verb)**Qualifications**
- Optimal qualification for success on the job is:_
- _Education (formal degrees, certifications)_
- _Experience (No. of years, relevant fields)_

**Role Proficiencies**:

- **_Knowledge _**
- (e.g Knowledge of risks involved in dealing FX and derivatives with banks and Financial Institutions_
Knowledge of relevant IT systems including NDS, Finacle etc _
Knowledge of pricing financial products with respect to Forex and Derivatives.)_
- **_Skills _**
- (e.g Good communication (both verbal & written) and inter-personal skills_
Strong Excel and database manipulation skills, financial and statistical analysis skills)_
- **_Abilities _**
- (e.g Ability to work effectively across functions and demonstrated ability to coach and mentor others_
Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment_
Ability to prioritize and make decisions in a fast-paced environment_
Ability to work as a part of team and contribute towards team goals_
Ability to manage multiple tasks/projects and deadlines simultaneously_
Ability to conceptualize and implement competent marketing strategies with a view to penetrate new accounts)_

**About** **Axis**
- Incorporated in 1994, Axis Bank is one of India
- s most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool.- The Bank has a young & engaged workforce of over 60,000 employees, with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.


  • RO:Service Recovery

    4 months ago


    Mumbai, India Axis Bank Full time

    RO:Service Recovery - Team Member 8 - 12 Years 1 Opening Mumbai Role description To update Skills Refer to the Job Description