Front Office Executive

5 days ago

Powai Mumbai Maharashtra, India Makoto HR Solutions Full time

**Responsibilities**:
∙To receive and log calls/complaints/requests from residents and customers. ∙To ensure logging in all the complaints in the helpdesk software.

∙To assign the queries / complaints to technical and soft services team immediately for resolution.

∙To track and close the complaints in coordination with respective stakeholders.

∙To ensure consistent and timely responses to customers within defined TAT. ∙To escalate unresolved complaints and queries to concerned authority for closure.

∙To prepare daily MIS of queries and complaint along with analysis and share with client and site lead.

Age limit - 21 years to 30 years

Age : 21 to 30

∙To generate and analyse report of complaints log v/s TAT, ageing, escalations on monthly basis.

∙To deal politely with all the stakeholders to understand their concerns, queries, grievances.

∙To notify the facility manager / site team for any emergency situations.

∙To advise guest and resident on safety and emergency procedures.

∙To coordinate for Id cards, entry passes for servants, maids and contract staff as and when required.

∙To ensure adherence to company and client policies and SOPs.
- **Qualifications/**_ _**Education**_ _-_ Degree / Diploma in any stream from affiliated/recognized university by UGC, AICTE, MHRD.
- **Career**_ _**Experience**_ - 2-5 years of experience in a similar role.
- **Particular**_ _**Aptitudes/Skills**_ _**-**_ ∙Good communication skills in English and local language (verbal and written)

∙Familiarity with office machines like EPBX, printer, shredder.

∙Phone etiquettes

∙Presentable and well groomed

∙Customer management skills

∙Interpersonal skills ∙Persuasiveness

∙Team player ∙Proactive approach

∙Adaptive and accommodative to the site ambiance, environment and working culture.

**Salary**: Up to ₹22,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Powai, Mumbai, Maharashtra (required)

Ability to Relocate:

- Powai, Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

  • Front Office Executive

    2 months ago

    Bavdhan, Pune, Maharashtra, India Front Office Full time

    **Qualification**: Degree / Diploma in Hotel Management & or any Graduate/Post Graduate, MBA having an experience in Leisure and Hospitality Industry. - **Department**: Front Office - **No. of Openings**: 02 - **Work Experience**: 2-3 Years

  • Front Office Executive

    1 week ago

    Powai, Mumbai, Maharashtra, India Makoto HR Solutions Full time

    Job Opening in Corporate with MNC Job Location: Powai Designation: Front Office Executive Applicant should have knowledge of Visitor management, Call management, all the front desk operations etc **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹18,000.00 - ₹23,000.00 per month **Benefits**: - Health insurance - Provident...

  • Front Office Executive

    2 weeks ago

    Powai, Mumbai, Maharashtra, India Makoto HR Solutions Full time

    Job Opening in Corporate with MNC Job Location: Powai Designation: Front Office Executive Applicant should have knowledge of Visitor management, Call management, all the front desk operations etc **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹18,000.00 - ₹23,000.00 per month **Benefits**: - Health insurance - Provident...

  • Front Office Executive

    2 months ago

    Powai, Mumbai, Maharashtra, India Makoto HR Solutions Full time

    Job Opening in Corporate with MNC Job Location: Powai Designation: Front Office Executive Applicant should have knowledge of Visitor management, Call management, all the front desk operations etc **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹18,000.00 - ₹23,000.00 per month **Benefits**: - Health insurance - Provident...

  • Front Office Executive

    2 months ago

    Mumbai, Maharashtra, India Nivoda Full time

    Designation: Front Office Executive - Location: BKC, Bandra, Mumbai Nivoda is experiencing rapid growth, expanding our team and operations globally. We are currently seeking a dedicated and efficient Front Office Executive to join our team at our Mumbai office and contribute to our dynamic work environment. **About us**: - Nivoda is a young and energetic...

  • Front Office Executive

    2 days ago

    Mumbai, Maharashtra, India Nivoda Full time

    Designation: Front Office Executive - Location: BKC, Bandra, Mumbai Nivoda is experiencing rapid growth, expanding our team and operations globally. We are currently seeking a dedicated and efficient Front Office Executive to join our team at our Mumbai office and contribute to our dynamic work environment. **About us**: - Nivoda is a young and energetic...

  • Front Office Executive

    5 days ago

    Mumbai, Maharashtra, India Sarovar Hotels & Resorts Full time

    A front office executive is responsible for managing and overseeing the public-facing aspects of an organization. Key responsibilities typically include: - Customer relations management - Reception and visitor services - Administrative support for senior management - Coordination of meetings and events - Communication with clients and stakeholders -...

  • Front Office Assistant

    2 months ago

    Powai, Mumbai, Maharashtra, India Hiranandani Foundation Full time

    **Speciality -**Customer Care - **Position - **Front Office Assistant - **Qualification - **Graduation/ Post Graduation in Management - **Experience - **0-5 - **Desired Skills Required - **Receptionist, front Desk

  • Front Office Executive

    2 months ago

    Mumbai, Maharashtra, India Cult.Fit Full time

    Are you an organized and personable individual with a passion for fitness and wellness? Do you thrive in a fast-paced and customer-centric environment? If so, we have the perfect opportunity for you! Cult.Fit is a leading fitness and wellness company that is dedicated to helping individuals achieve their health and fitness goals. We are currently seeking a...

  • Front Office Executive

    3 days ago

    Mumbai, Maharashtra, India Cult.Fit Full time

    Are you an organized and personable individual with a passion for fitness and wellness? Do you thrive in a fast-paced and customer-centric environment? If so, we have the perfect opportunity for you! Cult.Fit is a leading fitness and wellness company that is dedicated to helping individuals achieve their health and fitness goals. We are currently seeking a...

  • Front Office Assistant

    2 weeks ago

    Powai, Maharashtra, India Hiranandani Foundation Full time

    Speciality -Customer Care- Position - Front Office Assistant- Qualification - Graduation/ Post Graduation in Management- Experience - 0-5- Desired Skills Required - Receptionist, front Desk

  • Front Office Executive

    2 months ago

    Mumbai, Maharashtra, India Indo Scots Global School Full time

    Front Desk Officer - Females only As a front office executive in a school, you will play a crucial role in creating a positive and welcoming environment while ensuring efficient administrative processes to support the school's mission and objectives. **Reception Duties**: - Greet visitors, parents, and students in a friendly and professional manner. -...

  • Back Office Executive

    3 weeks ago

    Andheri West, Mumbai, Maharashtra, India Design office architects Full time

    **Back Office Executive Responsibilities**: - Gathering and processing research data. - Assisting and coordinating with the team. - Assisting the Front Office. - Organizing and updating calendars. - Processing company receipts, invoices, and bills. - Assisting management. **Back Office Executive Requirements**: - Bachelor’s degree in business...

  • Front Office Executive

    4 weeks ago

    Mumbai, Maharashtra, India Da Werben Services Private Limited Full time

    **Role Purpose**: The Front Office Executive will be part of the Administrative Team, coordinating with all the Team members to keep track of appointments, payments, cancellations/adjustments and to ensure proper communication. **Education and Key Essentials**: 1 Graduate in any discipline 2 Excellent communication skills 3 Good knowledge of MS-Excel and...

  • Front Office Executive

    3 weeks ago

    Mumbai, India TransInterface DigiServ Pvt Ltd Full time

    **Job Title**: Front Office Executive - 4-Star Hotel, Alibaug **Location**: Alibaug, Maharashtra **Experience**: 1-3 years in front office operations We are seeking a dedicated and customer-focused Front Office Executive to join at a luxurious 4-star hotel in the serene coastal town of Alibaug. The Front Office Executive will be the face of our hotel,...

  • Front Office Executive

    2 weeks ago

    Nashik, Maharashtra, India Paradigm Consultancies Full time

    We are looking for a capable and friendly Front Office Executive to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming visitors. You may also be required to order office supplies. **Front Office Executive Responsibilities**: - Reporting to management and performing...

  • Front Office

    4 weeks ago

    Mumbai, Maharashtra, India ANITZ HR SERVICES Full time

    Urgently hring **immediate joiner Front Office & Administration executive** for a Fitness center in Mumbai at Fort, near Gateway of India - Profiles is multitasking. - The role includes handling front desk, working as PA & EA and admin. - Experience in the range of 2 to 5 years only. - Good communication skills. - Presentable. - Spoken and written English. -...

  • Front Office Executive

    3 weeks ago

    Mumbai, Maharashtra, India kskRecruiters Full time

    **OPEN VACANCY FOR FEMALES ONLY!!!** **Designation - Front Office Executive** **Location - Mumbai** **Experience - Min 3 Years** **Qualification-12th Pass / Graduated** **Age Limit - Max 30 Years** **Dress Code - Shirt + Knee Length Skirt** **Key responsibilities of the Front Office Executive** - Responsible for handling internal and external calls...

  • Front Office Executive

    1 week ago

    Mahalaxmi, Mumbai, Maharashtra, India Talent search desk Full time

    We have urgent job opening for "Front Office Executive (Receptionist)" for our leading client in Education sector. The job details are as given below. Position : Front Office Executive (Receptionist) Job Location : Mahalaxmi, Mumbai Description: Excellent Communication skill in English. **Salary**: ₹25,000.00 - ₹35,000.00 per month Application...

  • Front Office Executive

    3 months ago

    mumbai, India Arnna Hotel Full time

    The front office represents the customer-facing division of an organization. A career as a front office executive can be an excellent choice if you like interacting with people. By exploring their role and skills and looking at various career options in this field, you could discover an interesting career path that you might not have considered otherwise. In...