Client Coordinator logistics females andheri

6 months ago


Mumbai Maharashtra, India Transformatrix LLP Full time

We are Hiring
**Client relationship Manager**
Location - **Andheri**

**_____Females Only ____**

**We are Hiring B2B CRM for one of the Leading logistics Company located at Andheri Mumbai.**
- **Client Communication**:Maintain regular communication with clients to understand their requirements, address concerns, and provide updates on services.
- **Account Management**:Oversee and manage client accounts, ensuring accurate and timely delivery of services. Collaborate with internal teams to meet client expectations.**:

- Issue Resolution**:Act as the primary point of contact for issue resolution, promptly addressing client queries and concerns to ensure high-level satisfaction.
- **Client Retention**:Develop strategies to enhance client retention and loyalty. Identify opportunities to upsell or cross-sell services that align with client needs.**:

- Market Insight**:Stay informed about industry trends and market conditions to provide clients with valuable insights and suggestions for optimizing their logistics strategies.

**Qualifications and Skills**:

- **Min 3 to 8 years of experience in CRM (B2B)**
- **Bachelor's degree** in Business, Logistics, Supply Chain Management, or a related field.
- Proven experience in **client relationship management**, preferably in the logistics or SCM industry.
- Strong **communication and interpersonal skills.**
- **Problem-solving** and decision-making abilities.
- **Fluent English Communication Skills**
- Ability to work collaboratively with cross-functional teams.

**Salary**: Up to ₹480,000.00 per year

Schedule:

- Day shift

**Experience**:

- total work: 4 years (required)

Work Location: In person

**Speak with the employer**
+91
8928010993



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