Expert

1 month ago

Bengaluru, India Merck KGaA Darmstadt Germany Full time

Work Your Magic with us

Ready to explore, break barriers, and discover more? We know you've got big plans - so do we Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimageable with us.

**Your role**

The Functional Consultant for the SAP PS & PM - Project Systems and Plant Maintenance acts as E2E responsible for the Project to Decommission stream topics to provide state of the art solutions and services. This includes the implementation of appropriate systems enhancements following established processes to meet customer requirements. The Functional Consultant will interact with our Business facing organization to plan, prepare, execute and monitor projects as well as individual Change Requests. This will be done by leveraging technical skills provided by external partners.

In this role we require an excellent knowledge of SAP PS & PM (P2D) and the adjacent modules combined with a good understanding of associated business processes with ERP systems. Thus he/she should be in the position to consult business partners to find suitable and sustainable solutions meeting customer demands.

Service Performance Monitoring of the Application Managed Services provided by our strategic partners belongs to the role to meet the agreed KPIs. This includes periodic reviews and the use of defined processes to hand over new services.

PS & PM is connected to all relevant ERP systems to centrally create, change, and distribute, or to consolidate master data across the complete enterprise system landscape. The integration of all those components and the participation in architecture design decisions is also part of this position.

Responsibilities (optional )

Coduct Fit-to-Standard workshops, Analyze and prepare documentation

Manage vendor service performance against below processes

Establish the required improvements plan as per identified gaps and/or defined requirements

Secure timely issuance of periodic performance report and annual service reviews

Incident Management

Lead the resolution of critical or complex incidents including related crisis management when appropriate

Coordinate communication and coordination with the relevant stakeholders (Infrastructure, GIAM team, business key users, etc)

Problem Management

Lead master plan and priorities toward ticket elimination and automation

Proactively suggest possible solutions and propose an action plan for improvement to management

Change and Release Management

Secure Change Management processes in line with relevant SOPs

Ensure complete and accurate handover documents created prior to production release

Project Delivery

Provide functional/technical support to project teams

Provide the technical input for defining and maintaining the development standard and guidelines

Who you are:
Education/Professional Experience

Bachelor/Master degree or equivalent in Computer Sciences and/or Business Administration

5-year experience within an international environment

Languages

English mandatory (written and spoken)

An additional language (German, Spanish or Portuguese) is an asset

Skills & Competencies

Strong interpersonal and organizational skills

Strong written and oral communication skills

Willingness to travel

Ability to make difficult decisions and act autonomously

Integration skills regarding the use of functionality within SAP PS & PM

Expert knowledge in Result and Progress Analysis, RRB using DIP profile, Assembly processing and Profitability Segment.

Expert knowledge andExperience in configuration of SAP PPM

Expert knowledge in Portfolio Management,Collaboration Projects (cProjects),Capacity Planning & Financial Planning.

Good knowledge in Integration between SAP PPM & SAP ECC 6.0

Good knowledge in Preventive, Calibration and Refurbishment Maintenance Processes and Master Data in PM like Eq. FL, Work Centers, Plans, Counters, Tasklists etc.,

Good knowledge in Serial Number Management

Good knowledge in Spare Part Management and Integration knowledge with Procurement process

Good knowledge in External Service and CATS

Basic working knowledge in Fiori apps and Mobile Maintenance in SAP PM

Good Working knowledge in IDOC's

Basic knowledge in ABAP - debugging

Basic knowledge in Archiving

IT Process roles (optional)

Operational Vendor Management & Reporting

Incident Management

Problem Management

Change and Release Management

Project Delivery and Service Introduction

Application Life Cycle Management

Disaster Recovery Planning and Testing

Information Security - Patch Management, Information classification

Operational Compliance - DP, GxP (user management), licenses management, training plan and execution, FSA - error

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