Principal
4 months ago
Job Overview
Works directly with clients to provide value added input, to develop business opportunities that will lead to additional starbursts and to deliver projects built around strategic issues. Has responsibility for ensuring delivery of high levels of client satisfaction. Typically works within a specific CoE area but may have responsibility across multiple expertise areas and/or clients. Meets or exceeds assigned revenue targets.
Essential Functions
- Develop and deliver insightful, value-added strategies that address complex client issues.
- Create and elevate new business opportunities through the identification of value-added follow-on work and identify new revenue opportunities with existing and new client organisations.
- Act as principal owner of client engagements; ultimate responsibility for client satisfaction and delivering high levels of quality/added value.
- Provide follow-up with clients after project deliverables have been completed to ensure client satisfaction.
- Allocate direction, advice, and intellectual leadership to clients and delivery teams.
- Provide high level input and ensure development of client reports and presentations.
- Ability to deliver all or significant portions of findings to clients.
- Lead thought leadership and firm building initiatives.
- Remain current on industry, clients, and competitive trends and directions in order to anticipate and identify new business challenges and issues with assigned clients.
- Contribute to the enhanced awareness of CONSULTING SERVICES in the marketplace, e.g. through speaking engagements, client meetings, and publications.
- Participate in annual performance review team processes.
- Engage in recruitment and selection of new staff.
**Qualifications**:
- Bachelor's Degree Req Or
- Master's Degree Pref
- At least 10 years professional experience in consulting, pharmaceutical and healthcare industry with evidence of career progression Req
- Demonstrable experience in and commitment to the life sciences and/or healthcare industries Req
- Proven capability to identify new revenue opportunities with existing clients.
- Proven skills in identifying, recruiting, mentoring/coaching, and retaining top talent for CONSULTING SERVICES practice teams.
- Proven success selling complex strategy and operations engagements to the top Pharma/Life Sciences companies. Actively participate in proposal development and ongoing pre-sales meetings with potential new client organizations.
- Ability to speak in detail with CEOs, COOs, and CMOs about brand, launch and commercial strategy services/solutions, specifically in the life sciences industry segment, in a meaningful manner with depth of content knowledge.
- Proven ability to build relationships, identify client pain points, and develop custom solutions at the CEO/COO/CMO level (ideally providing comprehensive and authoritative knowledge in brand/commercial services solutions demonstrated through speaking, writing, and general eminence).
- Experience to craft client brand and commercial strategies that are specific with regard to international geography.
- Expresses ideas in a clear and concise manner; tailors message to target audience with the gravitas to build relationships to sell services and recruit practitioners.
- Maintains a constant focus on industry, client and competitive trends in the life sciences industry. Applies this knowledge to both active client engagements and business/client development activities.
- Applies an analytical approach to solving problems and reaching logical conclusions. Gathers information from a variety of sources and quickly gains an understanding of it. Works effectively with complicated, conflicting or ambiguous information, and looks beyond the surface of issues to identify their underlying patterns and causes.
- Ability to speak clearly and fluently. Demonstrates a logical, structured approach, adapts to the needs of the situation and the nature of the audience; confirms the audience has understood the message. Beyond presenting clearly, this competency is also concerned with ensuring strong two-way communication.
- Ability to write clearly and succinctly. Adapts style and content; meets demands of the situation and audience. Communicates clearly and effectively uses well-structured, logical arguments and avoids unnecessary technical or complex language.
- Considers flow of money and resources through an organization, and the need to get maximum value at each stage. Seeks to achieve commercial objectives, such as profitability, so the business can be as competitive and successful as possible.
- Builds supportive relationships within a team, based on trust and respect. Requires listening to others, adapts to other people's different work styles and focuses on shared goals. Willing to challenge others and accepts challenges as a way of getting the best results for the team.
- A positive attitude in stressful situations or following failures. Ability to man
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