Service Support Executive
2 months ago
We are searching for a detail-orientated, deadline-driven service support to join our growing company.
**Service Support Executive's Responsibilities**:
- Using various strategies and tools to provide effective solutions to customers' concerns.
- Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
- Promptly following up on service requests and providing customer feedback.
- Monitoring equipment and machinery performance and developing preventative maintenance measures.
- Conducting quality assurance and safety checks on all equipment.
- Providing spare parts and documents to service engineers.
- Providing recommendations about new features and product improvements.
- Monitoring inventory and reordering materials when needed.
- Good Knowledge of MS Excel ,MS Word & mailing.
- Writing reports and presenting findings to Managers and Supervisors on a regular basis.
Pay: From ₹15,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
**Education**:
- Bachelor's (preferred)
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