Solution Delivery Expert

5 months ago

Mumbai Maharashtra, India Mondelēz International Full time

**Are You Ready to Make It Happen at Mondelēz International?**

**Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.**

**How you will contribute**

You will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service improvement initiatives, and serve as a consultant on issues and resolutions. You will also recommend actions that can be taken to optimize investments and benefits and to mitigate risks. This role will require you to identify suppliers, evaluate them, on-board new vendors, establish and run vendor governance; collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments; work with project resources to provide design collateral and to configure software components so they are aligned with security policy and governance; and ensure adherence to development and configuration standards and processes.

**What you will bring**

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

- Working collaboratively with multiple vendors
- Leading complex projects - project management
- Stakeholder management and influencing skills
- Managing infrastructure services delivery, support and excellence
- Working in global IT function with regional or global responsibilities in an environment like Mondelēz International
- Working with IT outsourcing providers using frameworks such as the IT Infrastructure Library
- Working with internal and external teams and leading when necessary

**PURPOSE OF THE ROLE / FUNCTIONAL CONTEXT**:
The role will require a fair understanding of supply chain logistics processes, stakeholder management (including vendors) and customer (internal/external) engagement experience. The role requires interactions at a BU, Regional and Global level ensuring that enterprise initiatives are planned as per our standard MDS processes and delivered in BU/Region in a cost-effective manner with a high degree of customer satisfaction. The role might also involve governance of vendors performing these services for Mondelez and collaborating with the wider MSC MDS team to ensure seamless execution

**JOB RESPONSIBILITIES**:

- Support large scale SAP projects (CWM/DWM/EWM/TMS) from inception to completion - with the ability to manage scope, design, testing, schedule, budget, resources and risks
- Oversee the configuration of WM and TM systems, provide guidance around industry standards and best practices
- Lead operational activities such as Portfolio Management (e.g. handling MSPO), project status reporting, presentations for engagement with Regional/Global LT on a monthly/quarterly basis
- Ensure the MDS organization is kept aligned to agreed Operating model, Governance structure and ways of working at a Regional/Global level
- Establish, collect and track metrics that provide insights on the WM & TM systems’ performance linked to AMEA MSC
- Proactive risk management and continuous improvement (delivery agenda, people capability, process streamlining etc.) by keeping a lookout for optimization opportunities

**SKILLSET EXPECTED**:

- Bachelors/Masters degree in computer science, Business, or a related discipline
- Minimum 10 years of experience in managing SAP WMS and TMS related projects
- Deep knowledge of SAP functionalities (warehouse structure, inbound and outbound processes, and inventory management under WMS; freight order management, load building & optimization, track and trace capabilities under TMS)
- Experience with SAP S/4HANA & EWM is preferred
- Familiarity with other SAP modules and their integration points with WM solutions (e.g., SAP MM)
- Exposure to basic Project management / PMO tools, platforms and methodologies - e.g. Project charters, RAID logs, TGM (MDLZ context), MSPO, MPP etc.
- Excellent communication (both verbal and written) and presentation skills
- Strong stakeholder management, with an ability to positively influence decision making process(es)
- Sharp business acumen, with an appetite for continuous learning (exposure to key Supply chain domains/functions/processes would be an added plus)
- Good analytical and problem-solving capability, with a drive for results
- Willingness to travel, if required (5-10%)

Business Unit Summary
- Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has been in India for over 70 years, making sure our mouth-watering and well-loved local and global brands such as _Cadbury_ chocolates, _Bournvita_ and _Tang_ powdered beverages, _Oreo_ and _Cadbury Bournvita_ biscuits, and _Halls_ and _Cadbury Choclairs Gold_ candies get safely into our customers hands—and mouths_._ Headquartered in Mumbai, the company has more than 3,300 employees proudly working across sales offices in New Delhi, Mumbai, Kolkata and Chennai and in manufacturing facilities at Maharashtra, Madhya Pradesh, Himachal Pradesh and Andhra Pradesh, at our globa

  • Solution Delivery Expert, Stp

    5 months ago

    Mumbai, India Mondelēz International Full time

    **Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.** **How you will contribute** You will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service...

  • Service Delivery Expert

    1 week ago

    Mumbai, Maharashtra, India IPC Systems, Inc Full time

    Service Delivery ExpertIPC Systems, Inc is seeking a highly skilled Service Delivery Expert to join our team. As a Service Delivery Expert, you will be responsible for ensuring the smooth delivery of our services to our clients.Key Responsibilities:Provide technical support to clients via phone, email, and in-person visits.Identify and resolve technical...

  • Service Delivery Expert

    6 days ago

    Mumbai, Maharashtra, India Cover-More Full time

    Job Role: Service Delivery Expert At Cover-More, we're on a mission to deliver exceptional service to our customers. As a Service Delivery Expert, you'll be at the forefront of this journey, managing incidents and service requests with precision and care. Key Responsibilities:You'll provide first-line investigation and diagnosis to resolve technical issues...

  • Technical Solutions Expert

    2 weeks ago

    Mumbai, Maharashtra, India Experian Full time

    Job Title: Technical Solutions ExpertWe are seeking a skilled Technical Solutions Expert to support the successful delivery of Identity and Fraud systems and partner onboardings in EMAP markets. The ideal candidate will have experience with Windows Server/Linux platforms and DevOps principles.Key Responsibilities:Maintain quality technical services and...

  • IT Solutions Expert

    3 weeks ago

    Mumbai, Maharashtra, India Jobtrix Full time

    Job SummaryJobtrix is seeking an experienced IT Solutions Expert to join our team. The ideal candidate will have a strong background in IT and e-Governance, with a proven track record of delivering successful projects.Key Responsibilities- Prepare and review of NDA, Agreements & Contracts, contract drafting & validation etc.- Knowledge of IT acts, IT...

  • Agm - Solution Delivery

    5 months ago

    Pune, Maharashtra, India Vodafone Idea Full time

    Job Req ID: 23198- Location: Pune, IN- Function: Technology/ IOT/Cloud- About: - **JOB PURPOSE -** A] Acts as an SME and responsible for Solution development and delivery of Business and IT capabilities and maintenance of the following revenue management IT Applications: 1.] Amdocs Enterprise Product catalogue 2.] Amdocs Rating Logic Configurator to...

  • Service Delivery Expert

    6 days ago

    Mumbai, Maharashtra, India Rareminds Full time

    Job SummaryRareminds is seeking a skilled Service Delivery Expert to join our team in Mumbai. The ideal candidate will have a strong background in electrical engineering and experience in service operations, particularly in the lighting industry. This is a fantastic opportunity to work with a dynamic company and contribute to the success of our service...

  • Technical Solutions Expert

    6 days ago

    Navi Mumbai, Maharashtra, India Oracle Full time

    At Oracle, we're seeking a talented Technical Solutions Expert to join our team. As a key member of our delivery organization, you will work closely with customers to understand their business needs and develop solutions that drive value and success.Key Responsibilities:Develop and manage Oracle customer relationships to form long-term partnerships with key...

  • Cloud Solutions Expert

    6 days ago

    Mumbai, Maharashtra, India Jio Full time

    Job Title: Senior Cloud Solution ArchitectAbout the Role:Jio is seeking an experienced Senior Cloud Solution Architect to lead our cloud initiatives.Key Responsibilities:Cloud Roadmap: Develop and implement cloud roadmaps for multiple customers.Cloud Adoption Strategy: Define and execute cloud adoption strategies for large-scale enterprises.Cloud...

  • Cloud Solutions Expert

    1 week ago

    Mumbai, Maharashtra, India Jio Full time

    Job DescriptionWe are seeking a highly skilled Cloud Solutions Expert to join our team at Jio. The ideal candidate will have extensive experience in customer-facing roles and success in leading technical architecture discussions with senior customer executives, Enterprise Security Architects, Enterprise Architects, IT Management, and Developers.Key...

  • Cybersecurity Solutions Expert

    1 week ago

    Mumbai, Maharashtra, India dentsu Full time

    Job Title: Cybersecurity Solutions ExpertJob Description:The successful candidate will join the dentsu Security Architecture and Solutions team, responsible for ensuring the maintenance and enhancement of security across the organization. They will collaborate with security and business delivery teams to develop robust, secure solutions that balance risk and...

  • Digital Solutions Expert

    1 week ago

    Mumbai, Maharashtra, India Mondelēz International Full time

    Job Summary:We are seeking a skilled Digital Solutions Expert to join our team at Mondelēz International. As a key member of our global digital team, you will be responsible for providing technical expertise to support the implementation of our global consumer website.Key Responsibilities:* Provide expertise on privacy, tagging, cookie banner, DNS, SSL, and...

  • Solution Architecture

    2 months ago

    Mumbai, Maharashtra, India Galaxy Office Automation Full time

    **Job Category**:Modern Applications**Job Type**:Full Time**Job Location**:Mumbai**Experience**:3-5 Yrs**Function: Solution Architecture / Delivery** - Cloud Computing - Java - Solution Architecture In this role, you will work directly with Red Hat customers to deploy and deliver solutions based on Open source technologies in containerization and automation....

  • Solution Support Expert

    2 weeks ago

    Mumbai, Maharashtra, India Ericsson Full time

    **Job Summary**: This is an exciting opportunity for a Solution Support Expert (SSE) within the MOAI S&R Packet Core Sub-Domain. In this role, you will be part of a dedicated team responsible for supporting Ericsson's customers across various network solutions. The S&R Support Solution Expert (SSE) is part of a CNS (Customer Network Support) team supporting...

  • Technical Solutions Expert

    2 weeks ago

    Mumbai, Maharashtra, India NTT Full time

    Drive Innovation with NTT DATAAs a seasoned professional, you will play a pivotal role in delivering cutting-edge solutions to our clients. With a strong background in technical expertise, you will be responsible for identifying and resolving complex technical incidents, ensuring seamless service delivery.Your Key Responsibilities:Proactively monitor and...

  • Solution Expert

    2 weeks ago

    Mumbai, Maharashtra, India OMP Full time

    Your ChallengeOMP is seeking a skilled Solution Expert to join our Industry team as part of our Customer Solutions organization. The Industry team collaborates with the Commercial and Delivery teams to realize industry business plans and provide industry-specific commercial expertise, advice, and solutions.Your ProfileUniversity degree in engineering,...

  • Solution Experts Apps

    5 months ago

    Navi Mumbai, Maharashtra, India Wärtsilä Full time

    **Solution Experts Apps**: - Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies with smart technology, and our Smart Marine and Energy visions into reality. Our aim is to...

  • SAP Basis Consultant Expert

    3 weeks ago

    Mumbai, Maharashtra, India Saint-Gobain International IT Delivery Centre Full time

    Job DescriptionRole: SAP Basis ConsultantLocation: MumbaiExperience: 4-6 yearsWe are seeking a highly skilled SAP Basis Consultant to join our team at the Saint-Gobain International IT Delivery Centre. As a key member of our IT team, you will be responsible for ensuring the smooth operation of our SAP systems, providing expert support and guidance to our...

  • Financial Planning

    2 weeks ago

    Mumbai, Maharashtra, India Bizanalytica Solution Full time

    About the JobThis is an exciting opportunity to join BizAnalytica Solution as a Financial Planning & Analysis Expert. As a key member of our team, you will work closely with the business and delivery leader to drive financial performance and strategic initiatives.Responsibilities:Financial Analysis: Conduct thorough analysis of financial statements and...

  • Gm - Solution Delivery

    5 months ago

    Pune, Maharashtra, India Vodafone Idea Full time

    Job Req ID: 43824- Location: Pune, IN- Function: Technology/ IOT/Cloud- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand...