Account Executive

2 weeks ago


Gurgaon, India Salesforce Full time

Job Category

Sales

Job Details

Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?

We are looking for an Account Executive to join our Sales team and focus on our Volume customers in India. This segment represents a huge opportunity for Slack and we want someone who is eager to do the best work of their lives while supporting others in doing the same.

You will be responsible for driving the sales process with prospective customers as well as the expansion of existing accounts. You will work closely with our customers to understand their business objectives and act as their trusted guide for using Slack most effectively. You’ll also work with cross-functional teams to help align our product roadmap and marketing materials with customer feedback.

If you enjoy working with customers from a variety of industries in a constantly evolving environment, then come and join us We’re nice.

What you’ll be doing:

- Educate customers on the value of Slack in a thoughtful way
- Provide recommendations based on a customer’s business needs and usage patterns
- Lead multiple customers simultaneously at various stages of the Slack buying cycle
- Handle inbound customer communication and organize/escalate issues appropriately including billing, legal, security, and technical inquiries
- Drive revenue through proactive outreach to existing customers
- Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product

What you should have:

- You have 5+ years relevant work experience in a sales role and are familiar with selling technology products in B2B space
- You have a good track record of performance and quota achievement
- You have a hunter mindset with a strong inclination to prospect
- Good business-acumen.
- You are a self-motivated teammate that can act independently
- Ability to create network and sell to executives
- You are flexible, adaptive, and resilient
- You have excellent written and verbal communication skills

Accommodations

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce welcomes all.


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