Customer Service Assistant

2 months ago


Mumbai, India Flicka Cosmetics PVT LTD Full time

**Responsibilities**

Answering phones and explaining the product and services offered by the company.

Contacting existing customers as well as prospective customers.

Obtaining customer information and other relevant data.

Asking questions to the customer and understanding their specifications.

Resolving queries and issues related to the products and services.

Making recordings of all the phone calls.

Taking and processing product orders in a professional manner.

Maintaining the database of the customers on a regular basis.

Suggesting solutions based on customer’s needs and requirements.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹8,000.00 - ₹12,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Application Deadline: 24/04/2023
Expected Start Date: 24/04/2023


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