Officer - L&d Gssc

5 months ago

Noida, India Ericsson Full time

**About this opportunity**:
Our GFGO Global Business Services Global Shared Service Centre for Learning Operations fulfils a pivotal role towards all Ericsson employees, with global responsibility for the efficient operations of our total employee learning offering.

This is an exciting time join the Learning & Development community at Ericsson as it embarks on a major transformation to globalize processes and solutions for increased effectiveness, explore opportunities for innovative & technology driven learning, and drive an agile learning culture.

**What you will do**:

- Discuss demands from stakeholders for WalkMe supporting process execution on SuccessFactors.
- Translate stakeholder demands into WalkMe solutions.
- Develop, test, and deploy WalkMe solutions.
- Manage the life cycle of WalkMe solutions.
- Document best practices.
- Participate in regular or on-demand calls with WalkMe on operational and development topics.
- Learn and test new WalkMe platform functionality.

**You will bring**:

- Understanding of HTML to capture web elements and design rules in WalkMe.
- Proficiency in designing and working with jQuery and a browser console.
- Ability to understand and code in Regular Expressions (RegEx) for WalkMe.
- Ability to help define the scope of a project and its limits.
- Experience in planning timelines and stakeholder involvement.
- Strong communication skills for effective stakeholder engagement.
- Prioritization skills to manage multiple demands effectively.
- Strong communication skills for effective stakeholder engagement.

**Qualifications**:

- Bachelor’s degree / Post Graduation Degree, preferably within Computer Science.
- Minimum of 2-3 years' work experience.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city: India (IN) || India : Haryana : Gurgaon || India : Uttar Pradesh : Noida
Req ID: 744750

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