Medical Social Worker

**ONLY SERIOUS & QUALIFIED CANDIDATES FROM TOP-TIER ACADEMIC INSTITUTIONS ARE REQUESTED TO APPLY**

**Position Title**

**MEDICAL SOCIAL WORKER**

**Reporting to**

Chief of Operations (COO); Chief Medical Officer (CMO); Spiritual Advisor

**Mandatory Notes (**_**please read before applying**_**)**
- A compassionate and caring medical social worker is needed to help end-stage cancer patients and their families through the work of Ganga Prem Hospice;
- Salary range - INR 20,000 pm onwards (_commensurate with professional experience & education_);
- _Distance education/via-correspondence degree/diploma "_**not acceptable**_"_**.**

**Educational Qualifications**
- MSW/ M.A. (Psychology) from a top-tier reputed College/University _(distance education/via-correspondence degree/diploma _**NOT ACCEPTABLE)**_

**Experience (**_**years and nature**_**)**
- Experience Range: 2-5 years
- _Documented social work experience in the medical field with recognised organisation(s)_
- _**Top quality English-writing skills. Fluent in speaking Hindi**_
- _Experience in non-profit organisations/NGOs preferred_

**Job Purpose**

To function as an enterprising social worker with a detail-oriented and problem-solving mindset, looking after the hospice’s social work efforts in Uttarakhand and across the country, organisation and administration of own and organisation’s work as well as cultivate and maintain strong relationships with new and existing stakeholders in our network.

To contribute to and continuously improve GPH India’s standards and community perception of Ganga Prem Hospice, by delivering best-in-class service to patients, their carers and the Hospice staff on the whole.

**Key Duties & Responsibilities (**_**including, but not limited to**_**)**

**Providing personalised compassionate support to patients and their families to help them manage the psychological, emotional, and social challenges of terminal illness, to enhance the quality of life of the patient through home-care, in-patient facility, outpatient cancer clinics, tertiary care centres, and other services of Ganga Prem Hospice.**
- Counselling and psychological and social support to terminally-ill cancer patients and their family members at the hospice inpatient facility, home-care, and cancer clinics.
- Home visits to cancer patients in Haridwar, Rishikesh, Dehradun, and regional areas along with the Ganga Prem Hospice multi-disciplinary team (MDT) or on one's own, as may be directed by the Management.
- Regular, very frequent visits to the leading and Tier-2 hospitals in the region to identify cancer patients who need palliative care and other support, as well as to strengthen the hospice’s relationships with these healthcare organizations.
- Continuous and proactive liaison and relationship building with network partners such as schools, colleges, pathology labs, donors, and volunteers.
- Careful and diligent assessment (with documentation) of patients' psychological, mental, emotional, and socio-economic conditions.
- Close coordination with the rest of the multidisciplinary team for patient-care work.
- Maintain a completely non-partisan viewpoint when assessing patients and their dependents for support.
- Assess risk and intervene (clinically) to identify the potential for complicated grief and explore anticipatory bereavement related to possible death and multiple aspects of loss and adaptation along the continuum of illness.
- Manage the MDT ‘Patient Care Plan’ for each inpatient, and strive to enhance coverage of more patients in the MDT patient care planning process of the hospice.
- Facilitate effective communication between patient/family and the MDT.
- Be a substantive voice of reason and advocacy for the organization and contributing to enhancing media and local outreach/network, social media efforts of the hospice.
- Be self-driven, self-starting, and motivational in attitude, with willingness to go the extra mile to achieve above-par results in patient care, including during occasional emergency situations.
- Assess multidisciplinary and other hospice teams coping with challenging clinical cases and provide guidance, counselling, and debriefing as necessary.
- Maintain clear channels of communication and information-sharing within the GPH India team. Working as part of the team, and as a key facilitator. Organize, schedule, and assist the home care teams, through coordination with the multidisciplinary team.
- Answer and direct phone calls at the main and other helplines and refer patients according to the medical, psychological, and social assessments.
- Manage and enhance community partnerships. Organize and host meetings with the supporters at Ganga Prem Hospice (GPH), India; explaining the organization's vision, mission, and key services extended to the community.
- Coordinate a patient's case (inpatient, home care, or cancer clinic patient) as per referral.
- Provide general support to visitors or when in contact with such