Telecaller
3 weeks ago
We're looking for a Telecaller who is passionate about customer service and enjoys working in a fast-paced environment. The Telecaller will be responsible for making outbound calls to customers, answering inbound calls from customers, and providing excellent customer service.
**Responsibilities**:
- Take inbound, outbound, and blended calls, answer questions, and document activities in the CRM.
- Make outbound calls to prospects and clients.
- Assist with sales activities, documenting leads, and managing databases.
- Gather and document sales data, such as meetings and appointments, in CRM, including details of visitors and customers.
- Prepare and execute proposals and presentations using PowerPoint and Microsoft Word.
- Analyze, report, and communicate sales trends, customer patterns, and competitor activity.
- Perform other duties as assigned.
**Salary**: ₹12,000.00 - ₹13,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Sagar, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)