Barista Trainer

**BARISTA**

**TRAINER**

**Summary**
- Assists Team Leaders and Manager on all training material including food safety. Focuses on the guest experience and quality guest service within the team. _
**Responsibilities**
- Delivers excellent guest service to internal and external customers in line with the organization’s mission, culture, and values.
- Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values.
- Take charge of curating SOPs, menus and seasonal recipes.
- Oversee all coffee machinery upkeep and maintenance.
- Visit all partner cafes weekly to ensure consistency and growth.
- Trains and all newly hired partners through the Barista training process.
- Follows the Barista Trainer Teaching model.
- Using active coaching to ensure all partners are following food safety procedures as well as drink recipes to provide premium quality products.
- Ensures daily time, temperature, transfer and waste controls are followed.
- Ensures health codes and safety standards are followed in order to maintain a high health score.
- Ensures that company policies are enforced.
- Provides necessary direction to partners and ensures that partners perform their assigned duties.
- Trains new partners to ensure knowledge of opening/closing procedures and guest service expectations.
- Oversees daily supervision of newly hired partners, along with the manager and other team leaders, motivating and leading them in accordance with our Culture and Values.
- Adheres to organization’s processes and procedures, ensuring these are always consistently followed.
- Performs other duties as assigned by management.

**Qualifications**
- Ability to communicate and interact effectively in one-on-one and small group situations.
- Must have completed the Barista training.
- Must possess proficient computer skills and be proficient in MS Office, including Word, Excel, and Outlook.
- Possess an outgoing, friendly personality and the desire to provide quality service.
- High school diploma or general education degree (GED) and six months related experience.
- Ability to communicate and interact effectively in one-on-one and small group situations.
- Ability to add, subtract, multiply, and divide.
- Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed.
- Required to regularly use hands and fingers. Ability to lift/move up to 25 pounds. Required to walk, stoop, kneel or crouch frequently. Must be able to stand regularly.

**Salary**: ₹10,134.81 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)