Travel Co-ordinator Night Shift Travel Co-ordinator
2 months ago
**Job Title**: Night Shift Travel Coordinator
**Location**: Mohali
**Shift Timing**: Night Shift (Monday to Friday 8:00 PM to 4:30 AMExact hours may vary)
**Reports to**: Travel Manager / Operations Manager
**Job Summary**:
**Key Responsibilities**:
- **Travel Coordination**:
- Manage flight, hotel, transportation, and other travel-related bookings for clients, ensuring all details are confirmed and accurate.
- **Handle Urgent Requests**:
Address last-minute changes, cancellations, and rebookings in a timely manner. Act as the point of contact for clients experiencing travel disruptions or emergencies.
- **Customer Support**:
Provide high-quality customer service to clients by answering inquiries, resolving issues, and offering travel recommendations.Maintain accurate records of bookings, cancellations, and communications with clients. Prepare nightly reports for the day shift team.Liaise with airlines, hotels, rental car companies, and other travel vendors to secure reservations and resolve issues promptly.Ensure all travel bookings adhere to the company’s travel policies, and keep up-to-date with any relevant travel restrictions, requirements, or changes.**Qualifications**:
- **Documentation & Reporting**:
- **Vendor Communication**:
- **Compliance & Policy Adherence**:
- **Experience**:
- Previous experience in travel coordination, customer service, or related fields, preferably in a 24/7 or night shift environment.
- **Skills**:
- Strong communication and interpersonal skills
- Proficiency in using travel booking software.
- Problem-solving and critical thinking abilities
- Ability to manage time effectively and prioritize multiple tasks during the night shift
- **Education: Post Graduate**
A high school diploma or equivalent is required; a bachelor’s degree in hospitality, travel management, or a related field is a plus.**Additional Requirements: Fluent English speaking**
- Flexibility to work night shifts, including weekends and holidays if needed.
- Ability to work independently with mínimal supervision.
- Strong attention to detail and accuracy in travel bookings and documentation.
- A calm demeanor under pressure, especially in handling travel-related emergencies or last-minute requests.
**Compensation and Benefits**:
- Competitive salary based on experience.
- paid time off, and other perks as per company policy.
**How to Apply**:
This job description can be adjusted to include more details specific to your company’s needs or industry focus.
**Job Types**: Full-time, Permanent
Pay: ₹30,000.00 - ₹40,000.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (required)
**Language**:
- English (required)
**Location**:
- Mohali, Punjab (preferred)
Shift availability:
- Night Shift (required)
Work Location: In person
Application Deadline: 10/10/2024
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