Receptionist
3 weeks ago
Job Description: As a receptionist for a residence, you will be responsible for providing excellent customer service and administrative support to the residents and visitors. You will serve as the first point of contact for anyone entering the residence and ensure that all interactions are professional and courteous. Your primary objective is to create a welcoming and pleasant environment for residents and guests.
**Responsibilities**:
Greet residents and visitors in a friendly and professional manner.
Answer phone calls and redirect them as necessary.
Manage incoming and outgoing mail and packages.
Maintain a clean and organized reception area.
Register guests and issue visitor badges.
Assist residents with inquiries and provide relevant information.
Handle resident complaints or concerns and escalate them to the appropriate department if needed.
Maintain records of resident contact information and other relevant data.
Coordinate with other staff members to ensure smooth operations within the residence.
Perform general administrative tasks such as data entry, filing, and photocopying.
Keep track of inventory and order office supplies when necessary.
Adhere to security protocols and monitor access to the residence.
**Requirements**:
Proven experience as a receptionist or in a customer service role.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficient in using office equipment and computer systems.
Friendly and professional demeanor.
Ability to remain calm and composed in stressful situations.
Knowledge of basic administrative procedures.
Attention to detail and accuracy.
Ability to maintain confidentiality and handle sensitive information.
Flexibility to work shifts, including evenings, weekends, and holidays, as required.
**Salary**: ₹8,086.00 - ₹27,982.78 per month
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (preferred)
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