IT Technician

**computer networks** - installing, configuring and maintaining computers in large organisations
- **desktop support** - providing direct user assistance
- **contract hardware maintenance** - working for a business with contracts to maintain and repair computer hardware

**Responsibilities**

Individual tasks vary depending on the type of technical support you are providing, but in general, you'll need to:

- keep computer systems running smoothly and ensure users get the maximum benefit from them
- monitor and maintain computer systems and networks
- talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
- troubleshoot system and network problems, diagnosing and solving hardware or software faults
- replace parts as required
- provide support, including procedural documentation and relevant reports
- follow diagrams and written instructions to repair a fault or set up a system
- set up new users' accounts and profiles and deal with password issues
- respond within agreed time limits to call-outs
- work continuously on a task until completion (or referral to third parties, if appropriate)
- prioritise and manage many open cases at one time
- rapidly establish a good working relationship with customers and other professionals, such as software developers
- test and evaluate new technology
- conduct electrical safety checks on computer equipment.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Shift:

- Day shift

Ability to commute/relocate:

- Kancheepuram, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7305897779