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Servicenow Solution Architect
1 month ago
Overview:
Preferred Requirements
- ServiceNow System Administrator Certification
- ServiceNow Implementation Specialist Certification
- Experience working with ServiceNow domains
Primary Responsibilities include:
- Work very closely with ITMS Process Architect, Customer personnel, Business Analyst, IT support team and other technical team to ensure that business needs around implementation of Service now platform re in a controlled and predictive manner.
- Create technical architecture, design and user guide documentation
- Provides external client-facing consulting services within a technology-focused practice (e.g. Data/Database, Security, Network, Product, and Technical Architecture).
- Meets personal utilization and revenue goals through strong delivery ability and relevant skillsets.
- Communicates in formal presentation settings including proposal orals, client workshops and regional internal events; develops proposal sect ions, methodology work products and formal written deliverables covering area(s) of expertise.
- Design, develop, and maintain custom code for all ServiceNow modules
- Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change)
- Experience with Agile/SCRUM project management methodologies
- Experience with AJAX, Jelly, or PERL scripting
- Strong process management & project management skills
- Experience in BCM module
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