E-commerce Executive

5 months ago


Lake Town Kolkata West Bengal, India A1 Future Technologies Pvt Ltd Full time

**Manage Online Store**: Oversee the day-to-day operations of the e-commerce platform, ensuring its smooth functioning.
- **Product Management**: Coordinate with suppliers, upload new products, and ensure accurate product descriptions and images.
- **Optimize User Experience**: Continuously improve the website's user experience, navigation, and interface to enhance customer satisfaction and increase conversion rates.
- **Analytics and Reporting**: Monitor website traffic, sales data, and customer behavior using analytics tools to identify trends, opportunities, and areas for improvement.
- **Inventory Management**: Maintain optimal inventory levels, track stock movement, and coordinate with suppliers to ensure timely replenishment.
- **Customer Service**: Handle customer inquiries, complaints, and feedback promptly and professionally to maintain high levels of customer satisfaction.
- **Order Fulfillment**: Oversee order processing, shipping, and delivery to ensure orders are fulfilled accurately and on time.
- **Payment Processing**: Manage online payment gateways, troubleshoot payment issues, and ensure secure transactions.
- **Stay Updated**: Keep abreast of industry trends, competitor activities, and emerging technologies to remain competitive in the e-commerce market.
- **Collaboration**: Work closely with cross-functional teams such as marketing, IT, and logistics to achieve e-commerce goals and objectives.
- **Compliance**: Ensure compliance with legal and regulatory requirements related to e-commerce operations, including data protection and consumer rights

Pay: ₹10,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Work Location: In person


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