E Commerce Operations Executive
6 months ago
Looking for e commerce Operation executive Role
- Develop and execute strategies to improve customer service throughout the eCommerce journey.
- Manage customer inquiries, complaints, and feedback promptly and effectively.
- Monitor and evaluate the performance of promotional campaigns, making adjustments as needed to maximize their effectiveness.
- Stay updated with industry trends, technologies, and best practices in eCommerce operations, implementing relevant strategies to increase revenue and profitability.
- Collaborate with other departments, including marketing, supply chain, and customer support to ensure seamless integration across all functions.
- Track and analyze inventory levels, ensuring optimal stock availability and minimizing stock-outs or excess inventory.
- Manage customer accounts and provide support, addressing issues or concerns to maintain high customer satisfaction.
- Develop and implement strategies to reduce costs, improve operational efficiency, and streamline processes.
**Salary**: ₹9,392.94 - ₹25,186.07 per month
Application Question(s):
- Salary Expectation ? ( per month )
**Experience**:
- E-commerce operation: 1 year (required)
Ability to Commute:
- Mahalaxmi, Mumbai, Maharashtra (required)
Work Location: In person
**Speak with the employer**
+91 9702584961
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