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Telecaller

1 month ago

Hyderabad, India Neway Marketing Agency Pvt Ltd Full time

Making outbound calls: Initiating outbound calls to potential or existing customers with the goal of selling products or services, generating leads, conducting surveys, or collecting feedback.

Receiving inbound calls: Handling inbound calls from customers who may have inquiries, complaints, or requests, and providing accurate information, resolving issues, and ensuring customer satisfaction.

Achieving sales targets: Meeting or exceeding sales targets set by the company through effective selling techniques, negotiation skills, and closing sales deals.

Maintaining records: Maintaining accurate and up-to-date records of calls made, calls received, customer details, and sales achieved in a computer system or CRM software.

Following company policies and procedures: Adhering to the company's policies, procedures, and code of conduct during interactions with customers, and ensuring compliance with relevant laws and regulations.

Providing customer service: Delivering exceptional customer service by addressing customer complaints, resolving issues, answering questions, and ensuring overall customer satisfaction.

Demonstrating product knowledge: Possessing a good understanding of the products or services offered by the company, including features, benefits, pricing, and promotions, and effectively communicating them to customers.

Managing time effectively: Efficiently managing time to make a certain number of calls per day, meet sales targets, and handle customer inquiries promptly.

**Job Types**: Full-time, Part-time, Internship

**Salary**: ₹8,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: One location

Application Deadline: 15/04/2023

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