Restaurant Hostess or Host
5 months ago
_**Restaurant hostesses play a crucial role in setting the tone for a diner's experience. Here are some key personality traits that make for a great restaurant hostess**:_
**Qualities Required**:
**Friendliness and Personality**: As the first face customers encounter, a hostess should be warm, welcoming, and create a positive first impression. A genuine smile and friendly demeanor with charismatic personality go a long way in making guests feel comfortable and valued.
**Excellent Communication Skills**:Clear and concise communication is essential. Hosts need to effectively communicate wait times, seating options, and answer any questions guests might have. They should be good listeners, understanding guest needs and preferences to ensure a good experience.
**Organization and Time Management**: Juggling reservations, seating arrangements, and wait times requires strong organizational skills. Hosts need to prioritize tasks effectively, keeping the flow of the restaurant running smoothly while ensuring guests are seated promptly.
**Teamwork and Adaptability**: Collaboration with other staff is crucial. Hosts should readily assist colleagues, be flexible to address unexpected situations, and contribute to the overall success of the restaurant.
**Problem-Solving and Conflict Resolution**: Occasionally, guests might be frustrated with wait times or unavailable seating. A good hostess can handle such situations calmly, offering solutions and de-escalating any potential conflicts with professionalism and grace.
**Enthusiasm and Positive Attitude**: A positive and enthusiastic attitude is contagious. A hostess who genuinely enjoys their role and is passionate about creating a great customer experience can set the stage for a memorable dining experience for everyone.
- **Additionally**:_
**Professionalism**: Maintaining a professional demeanor, including appropriate attire and conduct, reflects well on the restaurant.
**Observational Skills**: Paying attention to details like guest needs, table availability, and staff communication helps anticipate and address situations proactively.
By possessing these personality traits, restaurant hostesses can effectively manage the front of house operations, contribute to a positive and efficient dining environment, and leave a lasting positive impression on guests.
**Duties & Responsibilities**:
1. Greeting and seating guests, including large groups, families with children warmly and upon arrival according to their preference to the best by providing alternative seating arrangements.
2. Overlooking reservation request and managing waitlist while estimating wait-time accurately.
3. Coordinating with wait colleagues to ensure smooth transitions between courses and minimize disruptions.
4. Coordinating with wait staff to ensure smooth transitions between courses and minimize disruptions.
5. Interacting the guests regarding their experience and providing suggestions or alternative to enhance the experiences to both, the gust and management.
6. Contributing to a positive team environment by collaborating effectively with other staff members.
7. Contribute and maintain the cleaning & Hygiene and hospitality standards of restaurant.
**Job Types**: Full-time, Part-time, Permanent, Internship, Temporary, Freelance, Volunteer
Contract length: 12 months
**Salary**: ₹10,000.00 - ₹20,000.00 per month
Expected hours: 60 - 75 per week
**Benefits**:
- Food provided
- Paid time off
Schedule:
- Day shift
- Evening shift
- Fixed shift
- Rotational shift
- Weekend availability
**Experience**:
- total work: 2 years (required)
Ability to Commute:
- Piplod, Surat, Gujarat (required)
Ability to Relocate:
- Piplod, Surat, Gujarat: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9714799699
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