Automotive Service Advisor

6 months ago


Pune Maharashtra, India Headway Consultant Full time

**Company Details **:Our client is reputed as a leading private sector trading mainly specialized in the automotive domain.

**Service Advisor / Executive - 2 Openings**

**Location - Loni ,Kalbhore, Pune**

**Experience - 4 years**

**Salary range - As per company norms ,**

**Diploma in mechanical**

**Skills - **Communication, Customer Handling, DMS knowledge.
- Extending courteous reception to customers
- Establish the complaints in the vehicle after a road test
- Provide reasonable time and cost estimate for repairs
- Job allocation to supervisors and monitoring of workflow
- Regular update to customers on the status of job
- Explain the final repair jobs carried out with details of parts repaired or replaced during the activity
- Explain the cost of repairs to clarify the chargeable and free of cost jobs carried out
- Ensure vehicle is delivered to the satisfaction of the customer
- Collect post service feedback and carry out any corrective measures if Required
- Advance service booking based on existing workshop load and available Resources
- Educate the customer on do’s & don’ts, general maintenance practices and regular service schedule for the vehicle
- Inform the customer on the ‘value added services’ available through the workshop

Pay: ₹11,682.10 - ₹30,000.65 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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