CRM Executive

3 weeks ago


Visakhapatnam, India Novus Constructions Full time

Through knowledge about all agreements, Agreement of Sale, Bank documents (TPT, Builder NOC, Demand letter, Sale deed, etc.... Understanding the Different Bank loan procedures, and helping customers with required documents for the loan process

**Job match score**

**Early Applicant**

**Keyskills**

**Location**

**Work Experience**

**Job description**
- Sending Welcome to customers and greeting them through cold call.
- Handling complete customer data and Sales details in REALX portal.
- Handling complete customer data and Sales details in REALX portal.
- Through knowledge about all agreements, Agreement of Sale, Bank documents (TPT, Builder NOC, Demand letter, Sale deed etc...
- Understanding the Different Bank loan procedures and helping customers with required documents for loan process
- Follow
- up with the Customers regarding payments and scheduling the meeting if needed.
- Preparation of MIS reports & Projection reports
- Responsible for collection of outstanding balances.
- Coordinate with customers, Monitoring and informing the progress of the projects time to time.
- Prompt attendance & action to all complaints raised by clients. one single point of contact for post-sale till handing over
- Co-ordination with legal team at the time of registration Like SPA, GPA Etc.
- Planning and providing documents for registration process.
- Through knowledge about flat handover. Handle complete procedure for handing over of flat to the customer for interiors work.
- Complete knowledge on the customers concerns regarding there flats and resolve them with co-ordination with other teams.

**Role**:Customer Service**

**Industry Type**:Engineering & Construction**

**Department**:Customer Success**,* **Service & Operations*

**Employment Type: Full Time, Permanent**

**Role Category: Customer Success, Service & Operations - Other**

Education

**UG: Any Graduate**

**PG: Any Postgraduate**

Key Skills

**Salary**: From ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Visakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work (preferred)

**Speak with the employer**
+91 9246644336


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