Client Implementation Services

2 weeks ago

Mumbai Maharashtra, India MSCI Inc Full time

**Sales and Relationship Management**:
Build and maintain our client relationships, helping to find solutions to their complex needs.

**Analytics**:
Shape our industry with powerful analytics

**Do you want to help modernize risk and portfolio management for investors?**

Whether you’re working with hedge funds, asset managers, sovereign wealth funds or the companies that manage your pension plans, the problems you help solve in Analytics will have a real impact, and your ideas will be embedded in investment ecosystems around the globe.

**Your Team Responsibilities**:
Our clients span some of the world's largest asset managers, pension funds and banks. MSCI Analytics business caters to various complex and sophisticated use cases for these clients, ranging from portfolio risk management (across market risk, liquidity risk, credit risk and sustainability risk dimensions), portfolio performance and return driver attribution, portfolio construction and risk hedging. Product Specialist team supports client during implementation and onboarding phase before handing it over to BusinessAsUsual Support teams.

Product Specialist is a very crucial role within MSCI Analytics business. We provide training on MSCI products and solutions functionality and methodology, understand the client needs and provide solutions to meet the same using MSCI capabilities. The role requires a thorough understanding of our client’s use cases, MSCI product and solutions capability, act as a feedback loop to MSCI Product teams with critical info on newer use cases and potential enhancements to capitalize on the same.

**Your Key Responsibilities**:
Typical responsibilities include
- Provide functional and analytical training and education to various members of the client organization during implementation
- Understand client’s business requirements and define a solution that meets it. This often means liaisoning with multiple teams at MSCI like product, research, data, sales, workflow etc.
- Troubleshoot client reported issues or queries and coordinate with various MSCI teams when escalation is needed to identify a recommend path forward.
- Raise request to product team for any client requirements which cannot be served out of current available functionalities.
- Collect project scope information from Sales team
- Prepare Onboarding specification based on project scope and client requirements so that the same can be used during handover of clients to BAU service team after implementation completes.
- Providing continuous update on the health of various implementation projects for management reporting.

**Your skills and experience that will help you excel**:

- Have a financial background (Master’s) with active interest in Portfolio management theories and exhibit basic software skills (for example Python, C# etc), preferably pursuing CFA or FRM.
- Have 3-4 years of work experience in a client facing role.
- Be analytically proficient, have an eye for detail, and be able to handle various components in a complex infrastructure.
- Be eager problem solvers and able to work with cross-organization teams.
- Have great communications skills are a must as they represent MSCI to all levels of client management.
- Be appreciative of diverse cultural norms and styles.
- Aspirant for a long-term career in the field of portfolio finance.
- Knowledge of the following
- Performance Measurement and Performance Attribution of multi asset class portfolios
- Fixed income related sensitivity measures for duration, convexity, yield to maturity
- Risk measures like Volatility, Value at risk, stress tests
- Good understanding of pricing approach for common asset classes like bonds, equity options, interest rate swaps and fx forwards

**About MSCI**:
**What we offer you**
- Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.
- Flexible working arrangements, advanced technology, and collaborative workspaces.
- A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
- A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.
- Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.
- We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose - to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yo

  • Client Servicing Executive

    3 months ago

    Naupada, Thane, Maharashtra, India Client of Harmony Management Solutions Full time

    Our client is a well know 360 degree Ad agency based in Thane. They are expanding and looking for excellent Client Servicing executive. Please walk in for interview on 10th October between 11am to 3pm. The details will be shared on personal window. - Serving existing clients and managing relationship - Educating clients to improve their product - Execute...

  • Client Service Executive

    6 months ago

    Mumbai, Maharashtra, India Deep HR Services Full time

    Urgent Opening for the role of "Client Service Executive". Job Responsibilities: Seeking to hire Client Servicing Executive and will be primarily responsible to answer customer queries/inquiry and assist in placing orders of B2B customers. **What will I Do (Major Functions)** Following marketing activities like collecting User Feedback, creating and...

  • Client Servicing Executive

    6 months ago

    Sion, Mumbai, Maharashtra, India Client of Peopleplease Consluting Full time

    **Job**: Client interactions regarding project execution, payment collections, etc. **Skills**: Excellent spoken and written skills. MS Office **Salary**: ₹12,000.00 - ₹21,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Sion, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work...

  • Client Servicing Executive

    6 months ago

    Mumbai, Maharashtra, India Pink Heaven HR Services Full time

    **Excellent opening for Client Servicing Executive - Dahisar Wfo - 5 Days** **Job Title**: Client Servicing Executive **Responsibilities**: - **Client Relationship Management**: Build and maintain strong relationships with clients, understanding their needs and ensuring client satisfaction. - **Communication**: Effectively communicate with clients to...

  • Trainee - Client Servicing

    6 months ago

    Andheri East, Mumbai, Maharashtra, India Ottoedge Services LLP Full time

    **Job Title** : Trainee (Client Servicing) **Qualification** : Any Graduate **Experience** : Fresher or Minimum 6 Months to 1 Year **Job Description** - 1) Building strong relationship with clients 2) Responsible for interacting with clients, understanding briefs, campaign planning and management. 3) Brainstorm, develop and implement comprehensive and...

  • Client Service Associate

    2 months ago

    Mumbai, Maharashtra, India Ufirst Financial Services LLP Full time

    We are looking for a Wealth & Client service associate who would be responsible for offering financial advice and services that will assist clients in their financial endeavors. The responsibilities of the associate include relationship management, helping clients with executing documentation, providing regular service update and advising on financial...

  • Client Implementation

    3 months ago

    Mumbai, Maharashtra, India Deutsche Bank Full time

    **Client Implementation - Mumbai**: **Job ID**:R0352489**Full/Part-Time**:Full-time**Regular/Temporary**:Regular**Listed**:2024-10-07**Location**:Mumbai**Position Overview**: **Job Title: KYC Role - Client Implementation, AS** **Location: Mumbai, India** **Role Description** Deutsche Bank is the leading German bank with strong European roots and a global...

  • Client Servicing

    7 months ago

    Santacruz, Mumbai, Maharashtra, India SaffronBizz Solutions LLP Full time

    We have an excellent opportunity for the profile of Client Servicing **.** **Qualification**: Graduation **Experience**: 3+ years **Location**: Santacruz The Assistant Manager will work closely with the Client Servicing Manager to uphold high standards of customer satisfaction and retention. 1. Client Relationship Management: a. Build and maintain...

  • Client Services

    6 months ago

    Mumbai, Maharashtra, India U-TO solutions Full time

    **Summary of Position**: **Key Responsibilities (Job Description)**: - Must have experience in Application support(non-technical) along with regular customer support. - Need to have ability to understand the complex Applications. Having ERP support experience is an added advantage. - Interact with clients and build relationships with them while ensuring...

  • Client Servicing

    7 months ago

    Santacruz, Mumbai, Maharashtra, India SaffronBizz Solutions LLP Full time

    We have an excellent opportunity for the profile of Client Servicing **.** **Qualification**: Graduation **Experience**: 5+ years **Location**: Santacruz The Assistant Manager will work closely with the Client Servicing Manager to uphold high standards of customer satisfaction and retention. 1. Client Relationship Management: a. Build and maintain...

  • Client Servicing Executive

    2 days ago

    Andheri West, Mumbai, Maharashtra, India Client of Peoplelan LLP Full time

    : - Responsible for speaking to prospective leads looking at investing with the company by explaining the product offerings in detail - Responsible for generating interest and arranging next level meetings/calls w - Maintaining healthy relationship with all business stakeholders Requirements: - Extremely Confident - Strong Communication Skills - Patient and...

  • Client Servicing Executive

    6 months ago

    Mumbai, Maharashtra, India Talent Corner HR Services Private Limited Full time

    **Role Description** This is a full-time on-site role for a Client Servicing Executive. The Client Servicing Executive will be responsible for managing client relationships, creating presentations, providing customer service, and account management. **Qualifications** - Client Services, Client Relations, and Account Management skills - Experience in...

  • Client Servicing Executive

    3 months ago

    Andheri, Mumbai, Maharashtra, India Ottoedge Services LLP Full time

    **Hiring for Client Servicing profile !** **Job Title**:Client Servicing - Executive** **Qualification** : Any Graduate or Undergraduate **Experience** :6 Months to 1 Year of experience **Job Description**: 1) Building strong relationship with clients. 2) Briefing the internal team, including designers, editors, and copywriters and determine the best...

  • Client Servicing Executive

    3 months ago

    Mumbai, Maharashtra, India Pink Sky HR Services Full time

    Job opportunity with an award winning agency IN Goregaon Here's your first brief: Understands comprehensive clients business and category, with the ability to translate business problems into digital strategies and solutions Presents Step1 in a strong, strategic way. You have the ability to spot when another agency poses a threat to our business and how to...

  • Client Coordinator

    7 months ago

    Kandivali, Mumbai, Maharashtra, India Client of Peoplelan LLP Full time

    **Job Summary**: As a Client Coordinator at Being Wealthy, you will play a crucial role in supporting our client services team to ensure clients receive outstanding support and assistance. You will work closely with senior client coordinators and managers to build and maintain client relationships, address inquiries, and facilitate the successful delivery of...

  • Client Servicing Executive

    4 months ago

    Mumbai, Maharashtra, India A La Concierge Services Pvt. Ltd. Full time

    **Job Profile** **A La Concierge Services pvt ltd.** **Designation**: Concierge Executive - Front Desk (Client Service Operations) - ___________________________________________ **Key Responsibility -** 1. Operations 2. Client Service Management - ___________________________________________ 1. Managing the concierge help desk at the client site and...

  • Client Servicing Executive

    6 months ago

    Mumbai, India Ottoedge Services LLP Full time

    **ABOUT US** Ottoedge is a marketing agency based in India and UAE. We provide digital marketing, social media marketing, and media production services to our clients. A full-service agency looking for self-driven individuals. **JOB PROFILE** We are looking for a dynamic and client-focused Client Servicing Executive to join our team. If you have a passion...

  • Client Servicing Executive

    6 months ago

    Mumbai, Maharashtra, India AFTERSHOCK Full time

    **Job Title**: Client Servicing Executive **Location**: Mumbai & Thane **Experience**: 1- 2 years **Job Summary**: As a Client Servicing Executive, you will be responsible for building and maintaining strong relationships with clients, ensuring their satisfaction and loyalty. You will serve as the primary point of contact for clients, addressing their...

  • Client Servicing Executive

    7 months ago

    Mumbai, India Ottoedge Services LLP Full time

    **ABOUT US** Ottoedge is a marketing agency based in India and UAE. We provide digital marketing, social media marketing, and media production services to our clients. A full-service agency looking for self-driven individuals. **JOB PROFILE** We are looking for a dynamic and client-focused Client Servicing Executive to join our team. If you have a passion...

  • Client Servicing Executive

    6 months ago

    Mumbai, Maharashtra, India The Technical Architects Full time

    **Client Servicing Executive**: - Discuss with client for the state of ongoing projects, implemented projects and future requirements - Meet/Call clients once a week and maintain records of the meeting - Manage issues of the client and be the person between the client and the tech team - Maintaining client relations. - Creating and managing presentation...