Elite Rm

EliteNorth Zone
Required Experience
- 1 - 17 Years
- Posted On
- 04 May 2023
Basic Section- New Job TitleNo. Of Openings- 4- BAND- Band 1- Grade- Level 3- Designation- Senior Relationship Manager - Elite- Campus/Non Campus- Non-Campus- Employment TypeRequisition Type- New- Employee Category- 0- TAT- 30- Closing Date- 18 May 2023- Organisational- Company- Matrimony.Com- Business Unit- MM-Elite- Department- Elite- Sub Department- Service- Country- India- Region- North Zone- State- Delhi- City- Delhi- Working Location- Mathura Road- IndustryFunctional AreaRoleSkillsSkill

SERVICE CONTINUITY

Minimum Qualification

OTHERS
- Job DescriptionDesignation : Relationship Manager / Senior Relationship Manager
- Elite Service

We are the pioneer and leader in the online match making business with over 4 million active members availing these services.

Deptt:
Elite Matrimony is a premium matchmaking service to help industrialists, entrepreneurs, celebrities and highly successful professionals find the right match for themselves or their loved ones. This service caters to the who’s who of the society who chooses to seek a Relationship Manager’s help in finding a suitable match. We have efficient Relationship Managers who find joy and pride in helping our members find their soul mate.

Role Review:
The Relationship Executive is responsible for understanding customer requirements, meeting service metric guidelines, retaining customers, converting prospects and assisting them in finding suitable partners. The role will be responsible for HNI Sales & Customer Service.

Key Responsibilities:

- Welcoming the customer on-board and creating a Member Profile.
- Meetings with Customer at his Residence / Office to gain in depth knowledge about partner preferences.
- Understanding the member choice, expectations and identifying the uniqueness of the Member.
- Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.
- Up-selling
- Maintaining good rapport with the member; providing the right ‘Elite’ experience and delivering quality service.

**Competencies**:
**Functional**
- Product Knowledge
- Process Knowledge
- Selling Skills
- Language skills - English / Regional / Vernacular
- Business / Telephone Etiquette
- Presentation skills
- Basic computer skills

**Behavioural**
- Values - Integrity, Respect, Customer Centricity
- Good Listening Skills
- Executive Presence
- Persuasion Skills
- Service Orientation
- Emotional Maturity
- Self-driven