Customer Care Officer

2 weeks ago

Chennai, India Muthoot Finance Full time

**About Muthoot Finance**

As the flagship company of Muthoot Pappachan Group (also known as Muthoot Blue), one of India’s leading NBFCs, they have inherited values & principles and have taken the 134+ years of legacy forward to empower millions of Indians in their grit & determination to rise above their ordinariness towards an aureate tomorrow.

**Your role**

As a part of this role, you would be responsible for the following:

- Maintain regular & continuous relationships with existing and potential customers.
- Achieve self-business targets and ensure the profitability of the unit (branch).
- Ensure operational adherence as per the Manual of Instructions and laid down policies and practices.

**Training, development & rotations**

Muthoot seeks to recruit, attract, develop, engage and retain the best talent in the market. Their training and development processes are designed to nurture each individual into a confident and empowered professional and develop the capability to work in a challenging and supportive environment. They give ample space and opportunities to help its people fulfill their professional and career aspirations. They have strong processes and practices, to recognize values, experience, and skill sets and nurture an environment of high aspiration, ownership, and commitment to value delivery.

**Salary & benefits**

The salary for the role at this company can range from INR 1.5 LPA to INR 3 LPA. (Source: AmbitionBox)

**Benefits offered to its employees include;**
- Medical Insurance
- Life Insurance
- Public Holidays
- Statutory Programs
- Provident Fund and Gratuity Fund
- Leave Programs
- Privilege Leaves
- Parental Leaves, Sick Leaves, casual Leaves, etc.

**Work-life balance**

Muthoot aims to empower its employees to grow professionally and personally to lead an active, happy, healthy lifestyle. The employees here can have a good work-life balance with understandable cooperative teams, and also benefited from several leave policies to maintain their work and life. Work days are usually from Monday to Saturday (Strict Timings).

**Culture & vibe**

A career is built over time through hard work, dedication, and the right work environment. At Muthoot, they believe in further strengthening every employee’s skills to cultivate a strong sense of community and help them achieve their professional & personal aspirations. They are an equal opportunity employer with a firm belief that diverse groups perform better than homogenous ones. Open communication with colleagues is encouraged at every level of the organization. Therefore, they encourage different opinions & ideas and benefit majorly from this collective intelligence to create an inclusive culture.

**Salary**: ₹8,086.00 - ₹25,075.39 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 6382046906

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