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Guest Relationship Executive
6 days ago
A Guest Relations Executive is responsible for ensuring that guests have a pleasant and memorable experience. They are the primary point of contact for guests and are responsible for addressing any concerns, complaints or requests they may have. The following are some of the key responsibilities of a Guest Relations Executive:
- Greeting guests upon arrival and assisting with directing them to relevant stakeholder
- Responding to guest inquiries and requests in a timely and professional manner
- Handling guest complaints and resolving any issues in a calm and efficient manner
- Maintaining accurate and up-to-date records of guest information and preferences
- Collaborating with other departments, such as housekeeping, maintenance, and front desk, to ensure guest satisfaction
**Job Types**: Full-time, Permanent
**Salary**: ₹160,782.84 - ₹713,982.71 per year
Schedule:
- Day shift
Application Question(s):
- Do you have experience in hospitality or customer service is industry
**Experience**:
- Guest Relationship Executive: 1 year (required)
Work Location: In person
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