Warranty Claim Assessor

2 weeks ago


Chennai, India Ford Motor Company Full time

Process all claims in each Level 1, 2 within 3 business day and maintain the turnaround time with in the specified global target
- Discussed with market on age claims on weekly basis and take appropriate actions on the claims"
- Claim Assessing based on Policy and provide suggestion to be implemented in policy
- Do Claim Adjudication feedback analysis and come up with proper RCA for adjudicator errors, implement the action plan to avoid same errors appearing in future
- Respond to queries from the markets and customer regarding claim assessed and procedures
- Analysis the complete set up of selection parameter process, suggest for appropriate selection parameter to pay claims correctly
- Randomly check the correctness of the system paid claims
- Wherever finance impact, analysis the reason of incorrect process by the system and inform to the market on impact and raise a request to correct the selection parameter in system
- Analysis all the appeal claims every month classified in three groups, appeal due to system issue or appeal due to dealer issue or appeal due to adjudicator issue
- If dealer appeals the claims due to adjudicator issue, will work on the RCA and implement the action plan to avoid those errors not to occur in future
- To avoid incorrect labor paid to dealer, adjudicator will do an analysis on NSL paid every month
- Raise a request to GSLTS team, rigorous follow up with GSLTS team to check the status and convey the same to market
- Once GSLTS team created a labour code and hours, ensure that same implemented in SERVIS2
- Support and provide feedback on Warranty and Policy for any amendment
- Provide necessary support to all markets, Respond to market queries within a day
- Check SharePoint and action market queries with in a day
- Management Metrics Presentation
- Responsible to own the process and present to management on monthly basis on metrics and key issues to focused
- Materialize the presentation with all relevant documents

**QUALIFICATIONS / EXPERIENCE / KNOWLEDGE**

**EDUCATION:
DME/DAE/BE/B.Tech

**EXPERIENCE:
3-6 years’ experience in Automobile dealership preferably experienced at warranty data processing.

**SKILLS:
Good communicator with good interpersonal skills, Technical diagnostic skills or Basic technical, Warranty background, Computer literacy, Flexibility

**WORKING RELATIONSHIPS:
The ability to perform well within a team or on your own. Polite and a good communicator. To assist others within the team as and when required

**SUPPORT
Training and development for role as and when required


  • Engineer-ESB Ops

    4 days ago


    Chennai, India Ford Motor Company Full time

    ESB Claims AnalystReview ESP maintenance & mechanical claims and ensure claim is paid in accordance with the terms & conditions of the contractUtilize job aids and supporting systems to conduct claim research and determine the appropriate payment amountInvolve in additional activities such as Post claim analysis, Duplicate claims analysis, Audit support,...

  • Engineer-ESB Ops

    1 week ago


    Chennai, India Ford Motor Company Full time

    ESB Claims Analyst Review ESP maintenance & mechanical claims and ensure claim is paid in accordance with the terms & conditions of the contract Utilize job aids and supporting systems to conduct claim research and determine the appropriate payment amount Involve in additional activities such as Post claim analysis, Duplicate claims analysis, Audit...

  • Engineer-ESB Ops

    1 week ago


    chennai, India Ford Motor Company Full time

    ESB Claims Analyst Review ESP maintenance & mechanical claims and ensure claim is paid in accordance with the terms & conditions of the contract Utilize job aids and supporting systems to conduct claim research and determine the appropriate payment amountInvolve in additional activities such as Post claim analysis, Duplicate claims analysis, Audit...

  • Spare Parts Executive

    1 month ago


    Chennai, India DJH Renault Full time

    Roles & Responsibilities **Key Responsibilities**: - Responsible for stock control and replenishment of spare parts and minimize obsolescence - Plan and conduct inventory count - Prepare and submit reports and ensure orders are made and planned when stock is low - Review and approve warranty claims - Monitor and ensure timely ordering and delivery of...


  • Chennai, India Lennox Full time

    Job Description Knowledge on Warranty claims processing Knowledge on Accounts Receivable People managing skills preferable Knowledge of ERP systems like SAP, Essbase and HyperionFinancial Management and should have flexibility to adapt to different ERPs/Reporting tools. Developing, analyzing and presentation of financial results to management. ...


  • chennai, India Lennox Full time

    Job Description Knowledge on Warranty claims processing Knowledge on Accounts Receivable People managing skills preferable Knowledge of ERP systems like SAP, Essbase and HyperionFinancial Management and should have flexibility to adapt to different ERPs/Reporting tools. Developing, analyzing and presentation of financial results to...


  • Chennai, India Saaki Argus & Averil Consulting Full time

    Our Client is a leading provider of risk management and insurance solutions in India. We offer a comprehensive range of services, including risk assessment, risk mitigation, risk transfer, and claims management. We have a team of experienced and qualified professionals who can help you identify, analyze, and manage your risks effectively. We cater to various...


  • chennai, India Saaki Argus & Averil Consulting Full time

    Our Client is a leading provider of risk management and insurance solutions in India. We offer a comprehensive range of services, including risk assessment, risk mitigation, risk transfer, and claims management. We have a team of experienced and qualified professionals who can help you identify, analyze, and manage your risks effectively. We cater to...

  • Purchase Executive

    4 weeks ago


    Chennai, Tamil Nadu, India Unidos Technology Full time

    Hiring for **Purchase Executive for Manufacturing **Sector **Responsibilities**: Sourcing and Vendor Management: Identify and qualify potential vendors for various goods and services. Conduct market research to stay informed about current trends and pricing. Negotiate contracts with vendors to secure the best terms and conditions. Build and maintain...


  • Chennai, India Hitachi Energy Full time

    **Company Information**: **Hitachi Energy** is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable, and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion,...


  • Chennai, India emerson Full time

    Job SummaryJoin our team as a Project Engineer to assist the corresponding sales office for a smooth project co-ordination.In This Role, Your Responsibilities Will Be:Understand project guidelines and prepare/release clean FF2 orders.Checking serial card with latest specifications sheets and communicating with OE’s & Factory.Preparation of FAT related...

  • PPM PBoM Analyst

    2 weeks ago


    chennai, India Ford Motor Company Full time

    - Good knowledge in End-to-end Engineering / Production BOM and change management - Release, Validation, Maintenance, Structure for New Model Launches, Bundle changes & Current Models- Expertise in Part Ordering, procurement, Supplier follow up, Logistics co-ordination, risk assessment, contingency handling and forecasting risks with analytical ability-...


  • Chennai, India DBS Bank Full time

    **Business Function** Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...


  • chennai, India emerson Full time

    Job Summary Join our team as a Project Engineer to assist the corresponding sales office for a smooth project co-ordination. In This Role, Your Responsibilities Will Be: Understand project guidelines and prepare/release clean FF2 orders. Checking serial card with latest specifications sheets and communicating with OE’s & Factory. ...


  • Chennai, India emerson Full time

    Job Summary Join our team as a Project Engineer to assist the corresponding sales office for a smooth project co-ordination. In This Role, Your Responsibilities Will Be: Understand project guidelines and prepare/release clean FF2 orders. Checking serial card with latest specifications sheets and communicating with OE’s & Factory. Preparation...


  • Chennai, India Ford Motor Company Full time

    Good knowledge in End-to-end Engineering / Production BOM and change management - Release, Validation, Maintenance, Structure for New Model Launches, Bundle changes & Current Models Expertise in Part Ordering, procurement, Supplier follow up, Logistics co-ordination, risk assessment, contingency handling and forecasting risks with analytical ability ...


  • chennai, India Ford Motor Company Full time

    Good knowledge in End-to-end Engineering / Production BOM and change management - Release, Validation, Maintenance, Structure for New Model Launches, Bundle changes & Current Models Expertise in Part Ordering, procurement, Supplier follow up, Logistics co-ordination, risk assessment, contingency handling and forecasting risks with analytical ability ...

  • Territory Leader

    1 month ago


    Chennai, India CEAT Full time

    Sales Operations Implement defined sales strategy for the territory. Ensure achievement of sales target for each Segment and Product in the assigned territory through regular follow up with all channel partners. Adhere to the Personal Journey Plan (PJP) and meet the daily set targets in terms of meetings with channel partners, customers, potential...

  • Territory Leader

    2 days ago


    chennai, India CEAT Full time

    Sales Operations Implement defined sales strategy for the territory. Ensure achievement of sales target for each Segment and Product in the assigned territory through regular follow up with all channel partners. Adhere to the Personal Journey Plan (PJP) and meet the daily set targets in terms of meetings with channel partners, customers, potential...