Freshers Job
2 weeks ago
**Full job description**
**Currently we are looking for young and enthusiastic Freshers Service Associate at PVR INOX plays a crucial role in ensuring that customers have an exceptional experience from the moment they enter the cinema until they leave.**
**Job Title: Service Associate - Operations**
**Location**: PVR RIVOLI CP,PVR PLAZA CP,PVR 3CS Lajpat Nagar
**Job Overview**:
As a Service Associate, you will be responsible for delivering outstanding customer service to all patrons visiting our cinema. Your primary goal will be to ensure that every guest has a memorable and enjoyable movie-going experience.
**Key Responsibilities**:
- **Customer Service**:
- Greet guests as they enter the cinema and assist them with any inquiries or requests.
- Provide information about movie schedules, Food prices and seating arrangements.
- Handle guest complaints or concerns in a professional and courteous manner, resolving issues to the satisfaction of the guest and the company.
- Assist guests with the purchase of concessions items, including snacks and beverages.
- **Seating Assistance**:
- Guide guests to their designated seats in the auditorium, ensuring a smooth and efficient seating process.
- Assist guests with finding seats for large groups or individuals with special needs.
- **Safety and Security**:
- Monitor guest behavior and auditoriums to ensure compliance with safety regulations and company policies.
- Respond promptly to any emergencies or security issues, following established protocols.
- **General Operations Support**:
- Maintaining all required hygiene standards (maintained and clean inventory & equipment) of PVR INOX
- Taking effective orders and satisfying the customers
- Box office handling, ticketing and reporting
- Assist with crowd control during peak hours and special events.
- Perform opening and closing procedures as required, including cash handling and reconciliation.
**Qualifications**:
- 10+2 or any Graduate.(Hotel Management Preferred.)
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Flexibility to work evenings, weekends, and holidays as needed.
- Basic computer skills and familiarity with ticketing or point-of-sale systems is a plus.
**Joining our team as a Service Associate provides an exciting opportunity to interact with diverse customers and contribute to their entertainment experience. If you are passionate about delivering exceptional service and thrive in a dynamic environment, we encourage you to apply.**
**IMMEDIATE JOINERS REQUIRED**
**Salary**: ₹18,000.00 - ₹21,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Rotational shift
Ability to commute/relocate:
- Connaught Place, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
Work Location: In person
Expected Start Date: 12/04/2024
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