Intern - D2c Operations
3 months ago
**About 10club**:
Rooted in India and driven by its colour and diversity, 10 club has something to add to every room of your home. From tableware to towels, baby nursery to bed linen, gardening shears to gym mats, and storage solutions of all sizes, we prioritise the little things you use every day. We stand for quality in your home - useful, durable and beautiful.
Our leadership team is a mix of industry experts and ex-founders, supported by a passionate and energetic team that is not afraid to push boundaries. We are looking for result driven builders and executors who can take data backed decisions, work collaboratively with teams, roll up their sleeves and jump into action towards our mission to create India’s biggest new age consumer business in the Home & Kitchen category
**Position Overview**:
As a D2C Operations Intern, you will play a key role in ensuring the smooth operation of our direct-to-consumer processes. This internship provides an opportunity to gain hands-on experience in e-commerce operations, logistics, and customer service.
**Key Responsibilities**:
- Assist in managing daily operations related to order processing, fulfillment, and shipping.
- Support inventory management, including tracking stock levels and coordinating restocks.
- Collaborate with cross-functional teams to ensure seamless communication and execution of operational tasks.
- Assist in analyzing operational data to identify trends, inefficiencies, and opportunities for improvement.
- Provide exceptional customer service by responding to inquiries and resolving issues related to orders and returns.
- Participate in the development and implementation of operational processes and best practices.
**Qualifications**:
- Currently pursuing or recently completed a degree in Business, Operations Management, Logistics, or a related field.
- Strong interest in e-commerce and direct-to-consumer operations.
- Excellent organizational skills and attention to detail.
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with e-commerce platforms and inventory management systems.
- Strong analytical skills and ability to work with data.
- Effective communication skills, both written and verbal.
- Ability to work independently and collaboratively in a fast-paced environment.
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